Hotels in Near West Side

"Staff work professionally"

"There were a blood spot on one of the towels. The black lady in the reception was too rude and not professional. The room outdated. Im not staying back."

"Had a quick visit. Lovely charming historic hotel close to all the great Chicago attractions."

"The staff were extremely impressed and helpful. Help me with restaurant choices, where to go for tours. Only thing I regretted was not packing the proper clothes for the chance of weather. It was my personal birthday present to me and I did enjoyed myself."

"Breakfast was excellent, only downside was lack of ice for rooms"

"Clean room, good breakfast, great location. Kids loved having a pool"

"Wonderful and helpful sstaff. Excellent location"

"Great location, nice property, extremely slow breakfast at in house restaurant Toro. Didn’t appreciate paying an “urban experience fee” with associated taxes."

"The cleanliness was really good I will say, the location was also not so bad either. The stuff was alright but for the issues we had and how cheap it was, it truly couldve been a little better and less "judgy" considering how cheap it was. But we were not very impressed. The rooms were not how they seemed in the photos. It was very misleading. They also didn't mention that the rooms you might get are also connected to the rooms next door and while yes they did have a door over it which you could open and unlock/lock, it was only covered with a very thin wood panel and me and the people beside us could hear everything. Whether it was their full on conversations, or other stuff or them using the bathroom.. did i mention using the bathrooms? I could hear them quite literally GOING to the bathroom the walls are so thin and the separation board was NOT thick enough at all. Also I am not sure if it was our neighbors or what but every random moments we would smell straight sewage and it quite literally woke me up out of bed it was so strong. We had debated on going to another hotel and maybe we should've but it was paid for already and we were only there for a short time. Unfortunately I do not recommend. Maybe if they updated the rooms and made SEPARATE rooms without a thin wood sheet to separate the rooms and fixed the plumbing issue and showed photos of how the rooms truly looked. I would rate it higher but until then, spend the extra money somewhere else. "