Hotels in Near West Side

"Wonderful and helpful sstaff. Excellent location"

"Great location, nice property, extremely slow breakfast at in house restaurant Toro. Didn’t appreciate paying an “urban experience fee” with associated taxes."

"The cleanliness was really good I will say, the location was also not so bad either. The stuff was alright but for the issues we had and how cheap it was, it truly couldve been a little better and less "judgy" considering how cheap it was. But we were not very impressed. The rooms were not how they seemed in the photos. It was very misleading. They also didn't mention that the rooms you might get are also connected to the rooms next door and while yes they did have a door over it which you could open and unlock/lock, it was only covered with a very thin wood panel and me and the people beside us could hear everything. Whether it was their full on conversations, or other stuff or them using the bathroom.. did i mention using the bathrooms? I could hear them quite literally GOING to the bathroom the walls are so thin and the separation board was NOT thick enough at all. Also I am not sure if it was our neighbors or what but every random moments we would smell straight sewage and it quite literally woke me up out of bed it was so strong. We had debated on going to another hotel and maybe we should've but it was paid for already and we were only there for a short time. Unfortunately I do not recommend. Maybe if they updated the rooms and made SEPARATE rooms without a thin wood sheet to separate the rooms and fixed the plumbing issue and showed photos of how the rooms truly looked. I would rate it higher but until then, spend the extra money somewhere else. "

"Beautiful hotel. Great location. Staff were super friendly and helpful and the breakfast was AMAZING. Will be our go to Chicago hotel!"

"Great location, staff and value for money"

"Clean room. Friendly staff. Lower floors are noisy "

"The facility is not kept up well. Sofa has a vinyl covering which was peeling badly and should be thrown out."

"Great price for the location. Common areas are beautiful. The rooms are ok. One of the staff members was great. She went out of her way to help and offer suggestions. The rest of the staff we encountered were hard to find and not particularly motivated to be helpful. It took 30 minutes to get someone to check our bags for early arrival. "

"The gym area was great! Loved the bar as well great staff! Room service were super sweet and always on time!"