乌丸酒店预订

"Very convenient location. "

"洗衣方便，但需要自己先兌換好零錢，房內乾淨舒適沒有煙味"

"整體都不錯，但是第二天以後不打掃才有給礦泉水！"

"房間隔音差，浴場只有熱水不是溫泉，客房清潔整理不完全，早餐只有西式早餐又貴又難吃，整個旅館跟房間的空間設計都很差，狹長形動線不良，完全不符合這種高貴價格"

"客房地毯清潔度可以更好，不知道是灰塵還是什麼原因，脫下鞋襪，穿拖鞋在房內走動後，雙腳腳踝處發癢。"

"The staff is very polite and professional. I was not feeling unwell in the hot spring and one of the staff noticed and took care of me by offering cold towel and offer drink, then called my family to come and pick me up. I can say that their wonderful service made me feel at home, feeling safe and relaxed. I appreciate their professionalism and will come back again for their wonderful service. "

"The hotel's location is very convienent. Facilities are efficient especially the lounge service on 3/F. Staff tried to offer best service but a few staff at the reception were inexperience and no enthusiasm to solve the guests needs. Overall it is a good hotel which I would highly recommend to friends"

"Very good location "

"It's a pity that a good location and good facilities were ruined by poor management, bad staff attitude and poor service, which made the whole hotel lose the quality that a five-star hotel should have. I stayed for several days and then changed hotels mainly because it was noisy and the staff were not professional! There are too many tourists in Kyoto, and five-star hotels have the mentality of doing business with tourists once and for all, which has ruined the reputation of service that the Japanese are most proud of!"