Hotels in Downtown Playa del Carmen

"Amazing property and helpful staff. Will definitely be returning!"

"Excellent service, staff, beds, pillows etc. Super clean and comfortable. "

"Clean room, friendly staff, good location"

"Amazing rooms, service, and food! We will definitely be back!"

"What started off as a challenging first night--exhaustion from the travel and a room too close yo the lobby and bar--turned into an excellent stay. The resort moved us to far better rooms where sleeping was easier. However, overall the staff was very accommodating, kind and thoughtful. Food was good-but not Michelin star quality-but wait staff were attentive. Our rooms were good however the west of the facility is starting to show. We had a wonderful time and grateful for the experience "

"The room was spootless, well decorated. We were worried because of the noise we have asked for a quiet room and it was very quiet. Well located as well. The breakfast included was a la cart, not too many options but really good and yummy. The avocado toast and pancakes were some of the best I had. But sometimes when the restaurant is full they take a lot of time to serve... whem they are full, they should make the essential things as a buffet (like coffe, juice, souces, etc) The parking is a bit small but the staff at the parking is very polite and can acommodate you well"

"Great staff! Awesome place will recommend friends and family to stay here. Awesome view! "

"This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure."

"Mahekal Beach Resort was everything I hoped for and more. From the moment you arrive, you feel transported into a peaceful, bohemian oasis tucked right along the beach. The resort strikes the perfect balance between laid-back luxury and natural beauty—lush gardens, sandy pathways, and charming bungalow-style rooms that make it feel intimate and authentic rather than resorty. The location is unbeatable: steps from the ocean, yet close enough to walk into town when you want a bit of buzz. Waking up to the sound of the waves and enjoying mornings with ocean views felt surreal. The pools were beautiful and never overcrowded, and the beach setup was relaxed and inviting."