Hotels in Otaru

"Great location. Toyota rent a car is in the same building so super convenient. Short walk to the main train station and shopping centres."

"Hotel has free onsen public bath, but can be very crowded. During the busy hours, it can be not very clean and the soap and lotion aren't that good. The breakfast is okay, not the best. It maybe because April doesn't have much harvest. The worst thing is our room not 100% cleaned because there were a piece of suspicious piece of trash by the door since first day till check out and still never been thrown out. Bedsheets are a bit rough and pillows are too hard or high to sleep on. A/C cannot be turn on during winter season, April, is a torture for most westerners. The Japanese staffs can be very polite, but lack English communication. This needs to be improved, especially, for tourism business. Luckily there is Google Translate."

"Amazing location and view of the tower! This is the nicest hotel I've been to thus far with its posh lounge and clean, modern, and updated rooms. We thought the rooms were spacious enough that we could completely open our luggage and still have room to walk around. The staff were a gem and very helpful everytime we needed them. The check-in/out process was simple; even my parents who are not good with technology were able to do it themselves. My dad loved the breakfast menu so we ended up going twice during our stay. It was quite nice the hotel provided 500 yen vouchers to use for the lounge or breakfast every day you forego room cleaning; I haven't seen done before in any hotels I've stayed in. Our only regret was not having enough time to go to the rooftop view of the tower because the beds were so comfortable."

"Great place and location."

"Nice property and great location"

"Breakfast buffet was good. Staff was very friendly and attentive. Room was very Clean."

"thank you"

"You were not able to charge drinks to your room at the Onsen post lounge. Please ensure you bring payment with you. "

"My stay was very comfortable. The staff was nice and the ammenities are also great. The staff kept my frozen food until the day of my departure which was nice. The lobby looks really presentable and the dinner wasn't bad. Lots of different crabs available as well as ramen, shabu shabu, desserts and a lot more. For the cost of what I paid, it is definitely worth it. The room is a standard room and a bit old but it is clean and well maintained. It was just hot that night but I asked for a fan and they provided one which helped. Overall, a great hotel to stay in. Plus the Limousine Bus to the airport is literally across the hotel so that made it very convenient on my last day in Sapporo."