Me and Daughter stayed for 1 night on Tuesday 6th Jan, this was our last hotel to stay at in Torquay as we have stayed at all of them that had either a spa or pool, and wow Hotel, Room, and Staff was absolutely fantastic and the cleanliness of the whole place was one of the best I have ever seen, well done to your cleaners, we really do hope they are top money because they so deserve it.
The SPA???? well to be honest it will depend on what you call a spa? The pool was small and cold, I was told it was a permanent 38degrees but that just doesn't seem correct to me and I was told I was the first person in 2 years to complain about this???,As said we have stayed in a lot of spa? Pool hotels and even some of the very basic hotel the pool was warmer, maybe it was just me and daughter thought is was cold but would be interested to see what others thought.
Also to get to the treatment rooms who have to walk pass the pool and I actually saw a few people walking with their outside shoes on which is totally not acceptable, Why would you let anyone walk around the pool side and sit there with your shoes it beggars belief. when I asked the lady who was giving the treatments where did I top the bucket up for water for the sauna I was told the sink in the toilet? Nope you can not fill the bucket in any sink but you can fill it in the shower cubical.
Anyway 10-10 for the hotel and service but it is a hotel that offers and indoor pool with treatments not a spa.
