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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Mountain hotel with 2 restaurants, near Ripley's Aquarium of the Smokies

Choose dates to view prices

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (11)

  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Microwave in a common area
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Laundry facilities
  • Pets allowed
  • Elevator
  • Cable TV service
  • Self parking (surcharge)
  • Outdoor swimming pools
The current price is CNY990
CNY1,116 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Free WiFi

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Free WiFi

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 2,211 reviews
The price is CNY594
CNY669 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference space (4674 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2025
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Cable TV channels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge

Special features

Dining

Altitude & Rooftop Bar - Onsite restaurant.
Bear Trail Café - Onsite café. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs USD 15.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Indigo Gatlinburg Downtown by IHG?

Yes. Self parking costs USD 15.00 per day.

What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?

Hotel Indigo Gatlinburg Downtown by IHG is a short 7-minute walk from Ripley's Aquarium of the Smokies and 5 minutes' walk from Anakeesta.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was super nice and the outdoor pool was wonderful. (4 reviews)
  • Breakfast was delicious and offered a great variety with fresh options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great place to stay. Will stay again on our next trip!!!
gary, 2-night trip
Verified

10/10 Exceptional

Great place to stay.
Stephanie, 1-night trip
Verified

10/10 Exceptional

Everything was top notch except for the food, but that was kind of a recurring theme everywhere in Gatlinburg.
JASON, 2-night trip
Verified

10/10 Exceptional

Awesome rooms. Beautiful and super up scale. Clean.
Lynn Marie, 1-night trip
Verified

10/10 Exceptional

Fantastic front staff and fantastic room! We ate breakfast at the restaurant and it was a great place to spend our 39th anniversary!
View from the Restaurant
Great views
Love the Smokies
Anthony, 2-night trip
Verified

10/10 Exceptional

Everything was laid out great in the room and the roof top bar was wonderful. The bartender Morgan was great
Robert, 1-night trip
Verified

10/10 Exceptional

Beautiful, new hotel. Cean and comfortable room. Balcony view was amazing. Rooftop bar was nice. Food a little pricey but is expected for the area. All staff members were incredible. Everyone was so helpful and friendly! Would definitely stay here again when in the area.
Joseph, 4-night trip
Verified

10/10 Exceptional

Very clean rooms and beautiful rooftop views. Parking is a little tight when the lot is full but no big deal.
Tom, 3-night trip
Verified

10/10 Exceptional

Clean room
Brian, 2-night trip
Verified

10/10 Exceptional

Everything about this hotel was immaculate, it was spotless and the rooms were amazing and the beds were so soft. The staff was helpful and super friendly.
Sunnie, 1-night trip
Verified

8/10 Very good

Great views and loved the hotel. Bathrooms and beds very clean- rooms were nice. Restaurant nice, pool and location were great. Walking distance to everything. Only bad point was the bar. Bar had the worst staff and service I have ever experienced. Completely incompetent bartenders.
Carla, 1-night trip
Verified

10/10 Exceptional

It was great I loved everything about this hotel.
Marina, 2-night trip
Verified

10/10 Exceptional

Check-in was quick and the service was excellent.
Christy, 1-night trip
Verified

10/10 Exceptional

Excellent location, upkeep and comfortable
Tommy, 3-night trip
Verified

10/10 Exceptional

Absolutely loved it here! The lobby smelled amazing. Our room was spotless and check in was quick and easy, especially since we were coming in so late. Definitely recommend!!
Amber, 1-night trip
Verified

10/10 Exceptional

Beautiful and cozy hotel
Hebe, 4-night trip
Verified

10/10 Exceptional

Fantastic view for breakfast and dinner! Delicious food as well.
Lourdes, 1-night trip
Verified

10/10 Exceptional

This is our favorite hotel. It’s always very clean, and the staff is amazing.
Micah, 4-night trip
Verified

10/10 Exceptional

Didn’t go to pool side rooms cleaned bar widerful
Pamela, 4-night trip
Verified

8/10 Very good

The hotel was very nice! It gave luxury stay lowkey lol. Sarah had checked us in at the front desk and her customer service was on point! Made onus feel very welcomed.
Bree, 1-night trip
Verified

10/10 Exceptional

Room was great, staff was friendly, restaurant upstairs was delicious. Will definitely be coming back to stay here
Katherine, 2-night trip
Verified

10/10 Exceptional

Room was spotless; staff was extremely friendly and helpful; the amenities were great. My one complaint is the sheets on the bed were of cheap quality and not soft, too much starch
Jeffrey, 2-night trip
Verified

10/10 Exceptional

The room was super clean very comfortable, the hotel in general was very clean, very nice, good service. I made a good choice when choosing that hotel because we loved it, we would definitely return
Eliani, 4-night trip
Verified

10/10 Exceptional

Very clean and nice location to town.
Charles, 1-night trip
Verified

10/10 Exceptional

A true gem in the heart of Gatlinburg. Thr hotel js newly built, impeccably designed and really stands out in the area. The rooftop is absolutely amazing, offering beautiful views of the surrounding mountains and a perfect place to relax after a day of exploring. The breakfast is excellent with a great variety and very fresh options. The staff is extremely courteous and goes above and beyond to make sure guests have a comfortable stay. With its prime location close to the main attractions, this hotel truly brings a new level of class and comfort to Gatlinburg. Highly recommend staying here!
VIVEK, 1-night trip