Asked front desk for a spoon to feed one year old baby. This was after breakfast hours and we were told no because they were put up. They could have easily given a plastic spoon to accommodate an infant.
Rayven
Rayven,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 2 日
Overall our stay was perfect. The bed was very comfortable, room was clean, no issues at all. Only thing I noticed was we stayed on the 5th floor and when entering the hallway there was a very strong smell of cigaret smoke. There were not smoking rooms, so my guess was a guest ignored this. I was traveling with a child and it was perfect for a quick overnight stay at an affordable rate. Staff at the front desk were great.
Brandi
Brandi,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 30 日
Ok. Not impressed.
hari
hari,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 27 日
Driving up to the property was the time I’ve ever felt that I made a mistake booking a hotel. As you enter the parking lot you are greeted with over a dozen homeless people camping outside the hotel, a handful of dr*g deals going on, and the odor of second hand cr*ck smoke. If you’re willing to risk your life for a subpar hotel this would be a good one to stay at. Even the locals hadn’t heard of it since this hotel is on its fifth or so name change because it’s so bad. If you’re looking to visit Charleston WV and want to wake up to the smell of day old urine, part take in the fent*nyl lean, or find out how fast you run away from danger this would be hands down the place to book.
Mason
Mason,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 26 日
Parking is free but its a small lot. There are tons of homeless people so safety is a potential concern. The room was clean and the bathroom was nice. The front desk staff isn't very friendly. The location isn't bad. Its about a ten minute walk to the civic center and mall. Overall its an ok place to stay for the price but if you can find something similarly priced I'd encourage you to do so.
Eugene
Eugene,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 26 日
The establishment was in our mind a 5-Star. Rooms were remarkable. The Staff made us feel like we were at home.
Charles
Charles,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 23 日
There were drug addicts or homeless people passed out on the pavement in front of the property, the parking lot was a mess and did not look safe. we went to a different hotel
Laurie
Laurie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 23 日
Petra
Petra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 21 日
Everything was fine!! No problems
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 14 日
Diane
Diane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 7 日
Necola
Necola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 17 日
Staff
Andre
Andre,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 12 日
Kendra
Kendra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 10 日
Room was very clean. Staff was super friendly. Decor was nice and modern looking. Unfortunately, the toilet paper wasn’t stocked. The faucet in the bathroom would only produce blistering hot water and the shower wouldn’t get hotter than room temperature. As for the kitchenette, there were no cooking pots, utensils, or plates. The front desk didn’t have any either. The pillows were wicked flat (typically there are two types). Bed was comfortable and the ac/heating unit worked well.
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Staff was great hotel was nice just to far from where I needed to go
Leah
Leah,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Marty
Marty,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 15 日
Breakfast area could have been a bit more clean. It was a short trip but it was great for the price!
Karmella
Karmella,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 14 日
Yes
F Marion
F Marion,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 11 日
Best hotel I. Charms on
Hanna
Hanna,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 7 日
paula
paula,1 晚行程
Expedia真实住客点评
8/10 很好
2026 年 1 月 5 日
I stayed at Suburban twice during the holiday season. The beds are comfy and the rooms are spacious.