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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Mountain hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY670
CNY756 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

9.0 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(167 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Bar (on property)
Hotel Indigo Gatlinburg Downtown by IHG
Downtown Gatlinburg
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.6 out of 10, Exceptional, 234 reviews
The price is CNY990
CNY1,116 total
includes taxes & fees
May 11 - May 12
Hotel Indigo Gatlinburg Downtown by IHG
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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

When you stay at Comfort Suites Gatlinburg Downtown-Convention Center, you'll be in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and 15 minutes' walk from Great Smoky Mountains National Park.

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Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were great, with a good selection and friendly staff to keep the area clean and well-stocked. (71 reviews)
  • The indoor pool was a highlight for many guests, providing a warm and enjoyable experience for relaxation and fun. (17 reviews)
  • The air conditioning worked great in all rooms, providing a cool and comfortable stay. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Hotel was clean and breakfast was good. Would stay here again.
Bryan, 3-night trip
Verified

10/10 Exceptional

Nice hotel with a great location and they provide a good breakfast.
Tammy, 2-night trip
Verified

8/10 Very good

Clean rooms, spacious, and a great view of downtown Gatlinburg.
Brooke, 2-night trip
Verified

10/10 Exceptional

Breakfast was great, staff was great. Great location and just a wake from the strip. We were here for a basketball tournament and would stay there again
Simmon, 1-night trip
Verified

10/10 Exceptional

Such a great experience! From the check-in to checkout everything was perfect!
Ekaterina, 4-night trip
Verified

10/10 Exceptional

Breakfast was good. Same menu all days but good for family
Srinivasan, 3-night trip
Verified

10/10 Exceptional

The room was spacious and clean and the breakfast was a great selection. Will definitely stay here again!
Melanie, 1-night trip
Verified

8/10 Very good

Room was clean, easy to find, parking is very tight. Easy access to the strip.
Brittany, 3-night trip
Verified

10/10 Exceptional

Very clean room and great location!
Ashley, 1-night trip
Verified

10/10 Exceptional

Very clean, newly built, awesome amenities
Anna, 1-night trip
Verified

10/10 Exceptional

Great location, walking distance to everything, rooms are big! Could have been a little cleaner.
Sara, 1-night trip
Verified

10/10 Exceptional

Clean room good staff walking distance
Chris, 1-night trip
Verified

10/10 Exceptional

Staff was very courteous and the room was very clean and spacious
Kenneth, 1-night trip
Verified

10/10 Exceptional

Great friendly staff. Breakfast bar was great too!
Kim, 2-night trip
Verified

10/10 Exceptional

The facilities and rooms are very nice and clean.
Elizabeth, 2-night trip
Verified

8/10 Very good

Breakfast was great and gd location will definitely be back
belinda, 2-night trip
Verified

6/10 Good

There was not much breakfast left when our family of 7 went to eat at 8:30. NO ,milk, fruit, biscuits for gravy.
William, 2-night trip
Verified

8/10 Very good

Great check-in staff, clean hotel, pool looked user-friendly.
Carlyn, 2-night trip
Verified

10/10 Exceptional

Very clean. Staff was great and friendly. Breakfast is extra meh. Parking was good to have it free but those spaces are small! Walk to downtown is a little sketchy for part of the way (no sidewalks). Drops you in a good location for walking the strip.
ELizabeth, 3-night trip
Verified

10/10 Exceptional

Front desk staff was very welcoming and friendly.
Janet, 1-night trip
Verified

10/10 Exceptional

Staff was great. Only thing was the water pressure in the shower sucks
Michael, 3-night trip
Verified

8/10 Very good

The breakfast was a 2 stars out of 5. Gravy was salty and biscoits were hard.
Luis, 3-night trip
Verified

8/10 Very good

The breakfast menu was fresh except a couple items seemed reheated and recycled. Staff was excellent. Complaint about a couple of minor issues with the bathroom which could not be fixed. Other than that, satisfactory stay.
Shitij, 5-night trip
Verified

10/10 Exceptional

The lady at the front desk was so helpful. The entire property was nice as well. It was very clean!
Carlos, 1-night trip
Verified

10/10 Exceptional

Great stay , clean rooms , breakfast was ok
stanly, 1-night trip