I do not typically write reviews, but after this experience, I must voice our experience. Having made reservations online and unfamiliar with the location, we arrived to check in with my party arrived at 4:30. I was told they were understaffed and they had early check ins, our 2 rooms were not ready and were told they’d call asap, as rooms became available. Having paid for the hotel parking, we decided to get dinner and return. After 2 hours, I called, front desk told me none were available and they’d call back. An hour later and still no call, my husband went to the front desk, where he was told that we were late checking in, and was laughed at. After a very firm conversation, miraculously, 2 rooms were available.
Everything else relating to the room and property were similar to the check in process.
Needless to say, we will never stay there, even in a pinch.