Skip to main content

Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

Choose dates to view prices

Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,051
CNY1,261 total
includes taxes & fees
Apr 30 - May 1

Why we love this property

Wellness sanctuary
The spa offers aromatherapy, hot stone massages, and more in a riverside mountain setting. Sauna and garden complete this serene retreat.
Art deco river views
Marvel at art deco splendor in this historical district hotel. Dine at the ocean-view restaurant, then explore the garden or marina by the river.
Dining with a view
Savor local cuisine at the restaurant with al fresco and ocean-view options. Guests can also enjoy free full breakfast and unwind at the bar.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • River view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, River View

Junior Room, 1 King Bed, Non Smoking, River View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Courtyard
The Castle Hotel, Conwy, North Wales
Conwy
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 671 reviews
The price is CNY952
CNY1,142 total
includes taxes & fees
May 5 - May 6
The Castle Hotel, Conwy, North Wales
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Llandudno West Shore Beach - 20 min walk - 1.7 km
  • Llandudno Junction Leisure Centre - 6 min drive - 2.4 km
  • Cineworld Llandudno - 6 min drive - 2.4 km
  • Venue Cymru - 11 min drive - 6.0 km
  • Llandudno Pier - 16 min drive - 7.4 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Castle View Pub - ‬11 min walk
  • ‪L's Coffee & Bookshop - ‬5 min drive
  • ‪The Albion Ale House - ‬5 min drive
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was highly praised for being fabulous, good, excellent, and top class, providing a lovely and relaxing experience. (70 reviews)
  • Breakfast was consistently described as great, lovely, and very nice with a good selection and high-quality food. (79 reviews)
  • The property's restaurant and bar offer excellent food and drinks menus with great quality and service. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Spa
Bar
Bed

Reviews

Verified

10/10 Exceptional

Great stay during our travels, food was good and breakfast Comfortable and clean. Nice spa
Mark, 1-night trip
Verified

8/10 Very good

Accomodation, food and staff all excellent. only moan is only 2 disabled parking bays but we managed.
Colin, 2-night trip
Verified

10/10 Exceptional

Staff were amazing Clean beautiful place and the spa is top class
Samantha, 2-night trip
Verified

8/10 Very good

We enjoyed our recent stay. Large room good view of the bay, walkable to Conwy and Llandudno along the coast. Staff very friendly, good breakfast. Only downside is limited access to the spa which then makes it busy out of hours and not enough room to sit down and relax but overall would recommend
Julie, 3-night trip
Verified

10/10 Exceptional

Staff were really friendly. Enjoyed the spa. Room was large clean and comfortable. Food in the bar was okay as was breakfast.
adam, 2-night trip
Verified

10/10 Exceptional

All the staff were very friendly and helpful.
Peter, 2-night trip
Verified

10/10 Exceptional

The whole hotel is spotless and the spa is fabulous Breakfast was great
Caroline, 1-night trip
Verified

8/10 Very good

Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Anthony, 2-night trip
Verified

10/10 Exceptional

Very clean and comfortable rooms and friendly staff
Julia, 1-night trip
Verified

10/10 Exceptional

Lovely room overlooking the inner courtyard, clean and very comfortable. Unfortunately we didn't have enough time to use the spa facilities on this trip but we will be back.
Adrian, 1-night trip
Verified

10/10 Exceptional

Fantastic hotel, great staff and excellent food.
David Geoffrey, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.
David, 2-night trip
Verified

10/10 Exceptional

Great stay. Lovely staff, breakfast was nice. Spa was good
Diane, 1-night trip
Verified

10/10 Exceptional

Just Perfect.
LIESA, 2-night trip
Verified

10/10 Exceptional

Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Richard, 1-night trip
Verified

10/10 Exceptional

We really enjoyed the spa and the pool its as everything you would enjoy the pool too ,so very clean too .thoroughly enjoyed it .
Lizzie, 1-night trip
Verified

10/10 Exceptional

A sanctuary from the cold winter days when we were there. Food facilities and staff all excellent. 👍
Steven, 2-night trip
Verified

10/10 Exceptional

This is our go to place rooms always clean and always well maintained. The spa is a nice relaxing spot. The Eb and flow restaurant is fabulous with an à la cart menu and also a fantastic bar food menu . The staff are exceptional in my opinion.
Antony, 1-night trip
Verified

8/10 Very good

Claire at reception was extremely helpful. The spa was great a lovely night sleep.
Laura, 1-night trip
Verified

10/10 Exceptional

The room was very clean and spacious with a lovely view. The staff were very courteous with excellent customer service, nothing was too much trouble. The food was of excellent standard, overall a fabulous hotel to stay in. Will definitely return.
Ian, 2-night trip
Verified

10/10 Exceptional

Lovely staff, really helpful and very friendly. Particular mention must be made for Maria on reception and Antonio and his colleagues in the bar and restaurant 😊
Marcelle, 2-night trip
Verified

10/10 Exceptional

The Quay Hotel & Spa was a perfect stay, the decor and landscaping within and amongst the grounds is beautiful. The staff were so kind, attentive & professional. The Spa was very good as well, it seemed expertly constructed & amenities were fabulous. We enjoyed our room which had stunning view of the courtyard. I will be booking this hotel again for all of our North Wales stays! Thank you for a wonderful stay.
Charlotte, 1-night trip
Verified

10/10 Exceptional

First visit really impressed with the hotel & spa
Tracy, 1-night trip
Verified

10/10 Exceptional

Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.
Lisa, 2-night trip
Verified

10/10 Exceptional

Great stay
Robert, 3-night trip