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La Citadelle Hotel Metz - MGallery Collection

Property class: 4
Family-friendly hotel with restaurant, near Metz Cathedral

Choose dates to view prices

Located near Metz Cathedral, Hotel La Citadelle Metz-MGallery offers a welcoming atmosphere with shopping on site, a library for quiet moments, and the convenience of dry cleaning/laundry services. Enjoy meals at La Réserve restaurant or relax with WiFi and drinks at the bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
  • Water dispenser

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
The current price is CNY778
CNY902 total
includes taxes & fees
May 17 - May 18

Why we love this property

Feast on fresh flavors
Linger over gourmet meals at the restaurant, sip signature cocktails at the bar, or wake up to a buffet breakfast with vegan and vegetarian options.
Rest in sublime comfort
Wrapped in soft bathrobes, guests drift into dreams on pillowtop mattresses with premium bedding. Blackout drapes ensure total serenity.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Twin Beds

Deluxe Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room, 1 Double or 2 Twin Beds

Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Park view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View) | View from property

Junior Suite, 1 King Bed (Palace View)

  • Park view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property - evening/night
Best Western Metz Centre Gare
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  • Free WiFi
  • Air conditioning
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9.0 out of 10, Wonderful, 187 reviews
The price is CNY651
CNY746 total
includes taxes & fees
May 3 - May 4
Best Western Metz Centre Gare
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About the neighborhood

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Arsenal de Metz - 2 min walk - 0.2 km
  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Cathedral - 12 min walk - 1.1 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km
  • Porte des Allemands - 20 min walk - 1.7 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
  • Metz North Station - 8 min drive
  • Peltre Station - 10 min drive
  • Metz Station - 11 min walk

Restaurants

  • ‪100 Patates - ‬7 min walk
  • ‪Taverne Karlsbrau - ‬4 min walk
  • ‪Fox Coffee - ‬7 min walk
  • ‪Fox Lab - ‬7 min walk
  • ‪Nespresso Boutique - ‬7 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

La Citadelle Hotel Metz - MGallery Collection puts you just a 5-minute drive from Porte des Allemands and Centre Pompidou-Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a 15-minute walk of Metz Cathedral. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 68 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must provide a valid photo identity card.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1569
  • Safe-deposit box at front desk
  • Library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Self parking costs EUR 18.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does La Citadelle Hotel Metz - MGallery Collection offer free cancellation for a full refund?

Yes, La Citadelle Hotel Metz - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at La Citadelle Hotel Metz - MGallery Collection?

Yes. Self parking costs EUR 18.00 per night.

What are the check-in and check-out times at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at La Citadelle Hotel Metz - MGallery Collection?

No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.

What is there to do at La Citadelle Hotel Metz - MGallery Collection and nearby?

Recommended spots to visit include Metz Cathedral (12-min walk) and Porte des Allemands (0.9 mi), along with Centre Pompidou-Metz (0.9 mi) and Walygator Park (11 mi).

Are there restaurants at or near La Citadelle Hotel Metz - MGallery Collection?

Yes, there's an onsite restaurant, La Réserve.

What's the area around La Citadelle Hotel Metz - MGallery Collection like?

La Citadelle Hotel Metz - MGallery Collection is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 12 minutes' walk from Metz Cathedral.

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Reviews

La Citadelle Hotel Metz - MGallery Collection Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient, safe, and readily available with a beautiful park environment nearby. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Parking
Restaurant
Food
Breakfast
Lobby
Cities
Building

Reviews

Verified

10/10 Exceptional

We loved the hotel and will be back :-)
Natacha, 1-night trip
Verified

10/10 Exceptional

Nice
Denis, 1-night trip
Verified

10/10 Exceptional

Very good location, breakfast, shower, bedroom, everything. And a great staff.
Camila, 2-night trip
Verified

10/10 Exceptional

This hotel was wonderful, strongly recommended!!!
Migena, 2-night trip
Verified

10/10 Exceptional

Excellent hotel. Great room. Staff very nice and friendly. Restaurant has great food. The hotel is walking distance from old town and a lot of restaurants.
Igor, 1-night trip
Verified

6/10 Good

The disappointment was the bathroom toilet stall. A very strong urine smell was prevalent, It is obvious to me that the hotel knew about the leaky toilet, the cleaning people knew how to clean it, and temporarily reduce the urine smell but within an hour it was strong and very smelly each of the two days we stayed. But the hotel rented us the room when there were other alternatives. We stayed in a Mgallery hotel in Paris (Boutet) and were impressed enough to try the Mgallery hotel in Metz, so disappointing. We will be very hesitant to to stay at another hotel Mgallery hotel again…
Dwight, 2-night trip
Verified

10/10 Exceptional

Great location, clean and staff very friendly.
Lisa, 2-night trip
Verified

10/10 Exceptional

This hotel was perfect for an overnight drop in en route. Rooms were large and airy, parking straight outside, park across the road for the dog and great service.
Helen, 1-night trip
Verified

10/10 Exceptional

Large clean rooms, beautiful building and great location.
Robert, 1-night trip
Verified

6/10 Good

Very cold room staff brought a heater to us and it was better. Large entrance area with bathroom off it. We liked this. Shower very hard to control very hot or very cold and changed in a second. Bed was firm. No milk for coffee. Apple juice that was free very nice. Didn’t eat breakfast as it’s €25 each. Too expensive. Loved the building handy for shops and cathedral. Parking at €18 reasonable. And secure behind a pillar entrance. Absolutely no English tv channels. Not even news one. Or any other language. Normally you get the free channels.
Zoe, 1-night trip
Verified

10/10 Exceptional

Excellent location near train station, old city center. Very walkable. Accommodations are top notch with all comfort amenities in a beautiful park environment.
Duane, 1-night trip
Verified

10/10 Exceptional

Great hotel, good value for money, centrally located
Bastiaan, 1-night trip
Verified

10/10 Exceptional

Amazing hotel
antoine, 1-night trip
Verified

10/10 Exceptional

Beautiful settings.all the amenities one needs
karen, 1-night trip
Verified

10/10 Exceptional

Interesting location near historic sites, park and shops. Responsive staff was very helpful. Nicely appointed room.
Linnea, 3-night trip
Verified

10/10 Exceptional

Modern renovation of a beautiful old building.
Jeffrey, 1-night trip
Verified

8/10 Very good

Good
Allaoua, 2-night trip
Verified

10/10 Exceptional

What a great location, surrounded by historic buildings and walkable green space!
Michael, 2-night trip
Verified

8/10 Very good

Great stay in Metz

Great to have Dutch speaking at reception desk. Good breakfast. Hotel is located is nice green area, five minutes walk from city center. Close to highway exit as well. Would recommend this hotel.
AJ, 1-night trip
Verified

10/10 Exceptional

Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
KUMALA, 1-night trip
Verified

6/10 Good

The bathroom was dirty and smelled very bad
Mark Richard, 1-night trip
Verified

10/10 Exceptional

Excellent location and superb service.
gordon, 1-night trip
Verified

10/10 Exceptional

This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.
Allan, 2-night trip
Verified

10/10 Exceptional

Great place
Verified

10/10 Exceptional

Great location, beautiful building, friendly staff.
Nadine, 1-night trip