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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
Hotel with 2 restaurants, near Papagayo Beach

Choose dates to view prices

Close to Papagayo Beach, Hotel Club del Sol Acapulco by NG Hoteles offers an inviting retreat with 3 outdoor pools and sun loungers. Unwind at the bar or enjoy Mexican cuisine at one of two on-site restaurants. Guests rave about their experience.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is CNY263
CNY316 total
includes taxes & fees
Feb 3 - Feb 4

Room options

View all photos for Room Standard with Pool View

In-room safe, bed sheets

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | In-room safe, bed sheets

Economy Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
In-room safe
Pet friendly
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | In-room safe, bed sheets

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
In-room safe
Pet friendly
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior

In-room safe, bed sheets

Room Superior

  • 40 sq m
  • Sleeps 4

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About the neighborhood

Map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670

What's nearby

  • Galerías Acapulco - 5 min walk - 0.5 km
  • Condesa Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Helados Santa Clara - ‬3 min walk
  • ‪Sanborns Café - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Hotel Club del Sol - ‬1 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

Hotel Club del Sol Acapulco by NG Hoteles offers a great location, putting you within a 15-minute walk of Papagayo Beach. After splashing around at the 3 outdoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.

All inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Pet grooming services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (MXN 100 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Parking

  • Uncovered self parking costs MXN 100 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Grooming services are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?

Yes. Self parking costs MXN 100 per day.

What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?

Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.

Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 2 onsite restaurants, featuring Mexican cuisine.

What's the area around Hotel Club del Sol Acapulco by NG Hoteles like?

Hotel Club del Sol Acapulco by NG Hoteles is located near Condesa Beach in Costera Acapulco, a short 9-minute walk from Diana the Huntress and 14 minutes' walk from Papagayo Beach.

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Reviews

Hotel Club del Sol Acapulco by NG Hoteles Reviews

6.0

Good

6.0

Cleanliness

8.2

Location

6.6

Staff & service

5.2

Property conditions & facilities

Popular mentions

Room
Elevator
Air conditioning
Toilet
Wifi
Bathroom
Lobby
Food
Weather
Service staff

Reviews

10/10 Exceptional

Excelente todo
Francisco, 4-night trip

8/10 Very good

Me gusto que sea petfriendly
Jose Luis, 3-night trip

4/10 Fair

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Manuel, 4-night trip

6/10 Good

No
Rodrigo, 2-night trip

6/10 Good

Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.
Elva, 2-night trip

2/10 Poor

Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
sandy, 5-night trip

6/10 Good

Yy
Adrián, 2-night trip

4/10 Fair

I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Benito, 3-night trip

2/10 Poor

Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Alejandra, 2-night trip

6/10 Good

they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations
Irlanda, 1-night trip

2/10 Poor

Very dirty shower had a leak one day no light no power
Anthony jerome, 4-night trip

4/10 Fair

Hurricane battered 5 months ago, in need of repair

I start with the positive - Good location not far from the beach. One major road to cross, but ir could be done in stages. - I had no problem with the reception or cleaning staff. Nice people with a good attitude. - The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded. - A/C was good. Too good, I turned it off completely at night. - Hotel room beds were "decent". A bit dated, but not dirty. - Hotel room ceiling, walls and floor had good finish. The issues: - Debris from hurricane Otis had been piled up on the hotel parking lot. 5 months later still not removed, and a pile of garbage attracts more garbage. - Hotel elevator buttons were a mess. Very difficult to press a button to get a reaction from the elevator. It was not helpful that many of the light diodes in the buttons were broken. - Bathroom details: the toilet paper holder broken and no shower curtain. The warm water was not very hot. - Strange placement of cloth hangers, in the bathroom. - The balcony not useful for much more than drying wet clothes. Narrow, and with some view of the ocean. - Breakfast opened late compared to the surrounding street cafés.Not tried the all inclusive package, but it is highly doubtful it is worth the extra penny. The hotel bar looked pretty desolated most of the time. Fixing the last details, not all are costly, would raise my ratings +1.
Hotel parking lot.
Parking lot security gate. Exterior damage to parts of the hotel.
Fifth bed in hotel room, consisting of 2 king size and one sofa shown in picture.
Master beds. Sorry for the messy bed! I have no complaints about room cleaning, photo it was taken after the first night in the room.
Johan, 2-night trip

6/10 Good

Las habitaciones no se parecen nada a las fotos publicadas. Hay mucha humedad en las paredes y la regadera es un drsastre
Beatriz, 2-night trip

2/10 Poor

Este hotel realmente es un fraude, las fotografías no tienen nada que ver con la realidad, no solamente está en ruinas la mayor parte del hotel, si no que las habitaciones están muy mal conservadas y la ropa de cama sumamente sucia! Ni siquiera pudimos quedarnos a dormir en la propiedad, tuvimos que conseguir otro hotel que estuviera en mejores condiciones.
MARIA TERESA A, 2-night trip

2/10 Poor

Hola, mi problema fue tanto el hotel como las habitaciones y áreas comunes. La verdad me vi en la necesidad de no pasar ninguna noche ahí aunque ya me habían cobrado toda la estancia. El hotel parece que está a punto de caerse los pasillos tienen grietas enormes que se puede ver el pasillo del piso de abajo, muy malas condiciones, colchones horribles, se sienten los resortes, sábanas y almohadas sucias con muchas negras, habitaciones en ruinas junto a algunas que si rentan ofreciendo, no tienen pantallas algunas habitaciones, los balcones están con pedazos de construcción caídos igual que los pasillos, los pasillos de áreas comunes sin luz, no corresponde en nada a lo que se ofrece en las páginas la verdad es para que protección civil vaya a ver si aún es habitable por las condiciones en las que está, a mi familia le dio miedo quedarse ahí ni siquiera por una noche y eso si me dijeron que no hay reembolso pero no te dicen cuando rentas las condiciones en las que te tendrías que quedar. Pésima experiencia y pesimo servicio
Pasillo del tercer piso que se ve para abajo en el segundo piso y podemos ver muy delgado y muy peligroso, es de terror pasar por ahí.
Ni siquiera se dan la tarea de recoger lo que se cayó ahí lo dejan.
Aquí se ve el pasillo de otra vista, pasas y se siente movimiento la verdad por nuestra seguridad nos salimos de ahí.
Habitaciones en estas condiciones junto a habitaciones que te rentaban así que con que seguridad uno entra ahi
Mayra, 2-night trip

4/10 Fair

Los servicios, tiene fugas de agua el baño estancándose en la salida de agua. Las toallas y sabanas manchadas. Falta de aseo habitacional. Debería de inspeccionar PROFECO Y COFEPRIS
Sergio Moises, 2-night trip

2/10 Poor

No me dieron la habitacion q reserve, no tenia balcon, ni los servicios de Wifi y TV
Ernesto, 3-night trip

10/10 Exceptional

Si
francisco leonel, 3-night trip

2/10 Poor

Parece un hotel de película, pero película de miedo, no servían 2 focos y nunca los cambiaron, la habitación olía a orines, sudor y humedad y al querer abrir la ventana tenía safada la agarradera y no se podía abrir, el colchón que básicamente es una colchoneta por delgado, estaba muy sucio, el asiento del baño quebrado, en general el peor hotel en el que emhe estado, y eso que me costó 5,000 la noche en año nuevo
Jesús Alejandro, 3-night trip

6/10 Good

La habitación estaba muy arriba y solicite una en parte baja para mi suegro que es de edad avanzada y discapacitado
Jessica, 2-night trip

2/10 Poor

hotel con cucarachas, el aire acondicionado no servía, puerta hacia el balcón en estado deplorable, solo tenía 2 canales en la televisión, sin wifi cuando en su página anuncian que si lo hay, el estacionamiento parecía un lote baldío, pésima experiencia
humberto, 2-night trip

10/10 Exceptional

La ubicación del Hotel esta excelente, aun están tratando de hacer mejoras, pero por el precio estuvo perfecto
Isabel, 1-night trip

6/10 Good

Personal muy amable y atento. Excelente. Las inscripciones falta mantenimiento
luis raul, 2-night trip

10/10 Exceptional

La atención del personal es muy amable,picinas muy limpias,siempre atentos a tus necesidades y dudas,personal muy honesto.
Elias, 4-night trip

8/10 Very good

El lugar está bonito, cuidado y limpio Un detalle es que nos dejaron pocas toallas y es lo que más se necesitaba. El personal muy amable y las instalaciones están bien.
Lorena A., 2-night trip