Amazing staff at front desk who welcomed us. The hotel gave us some freebies because it was my birthday, which really made the stay special. Sadly, we couldn't make use of the drinks vouchers. Room was very clean and views great of canary wharf skyline. However, room felt much smaller than the photos and not 21sq meters as it says on the room information when booking through this site. It was quite compact and armchair was hidden in a small 1-2sq meter square next to bathroom. Not very soundproof when it comes to sounds in the hallway. You do have everything you need and more, though, fridge, capsule coffee machine, kettle, usb plugs, and more.
We enjoyed the location as well. Very close to Aldgate east which quickly takes you to other parts of zone 1 with just Hammersmith & city line or district line.
We got free breakfast one day for my birthday and it was quite a nice breakfast considering it's a hotel buffet. Fry up options as well as pastries, yogurts and toppings and a variety of hot and cold drinks, including milk alternatives.
If the room had been bigger and not as close to the door, making it feel like you were right in the hallway, this would have been 6 stars!