Staff were lovely.
First room, bare & not cosy, wooden floor very marked, needed a least a rug runner!!
Second room, more cosy, still needed a rug runner for bare wood floors, floors very blackened with scuffs from furniture.
Bathroom big but apart from nice sink vanity unit, everything else very tired and grubby, including marks in bottom of bath etc etc. Windows need deep clean in bathroom and bedroom too, thick black mould buildup etc.
Bed clean and comfortable.
Breakfast Sun was very chaotic, nothing came together either, and had to ask for things that were forgotten. Croissant freshly baked but half cooked! Toast delicious.
Reception staff very friendly as was housekeeping when asked for milk.
Bedroom was not 4star standard overall!