AC was fine, water pressure just okay as shower head was very old. Toilet handle was broken and kept falling out of the tank.
Amanda
Amanda,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 9 日
You can’t change the temperature and it was too much construction
Isis
Isis,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 7 日
The heater/ ac did not work in my room it was unbearably hot as they put us on the third floor I left at 5am balling my eyes out
I have three kids under 5 I was exhausted with no help from staff as there under remodel the pool area is being kept as there construction storage room making it dangerous the stairs and also under renovation as they tore carpet up they left the nail tracks on the steps as your walking careful you step on it it’ll go through your shoes there’s nails left everywhere it’s a hazard and just a sign I called ahead to ask about it said u have three small children and the least she could had done was say we are renovating or under construction
Very unprofessional and I would have gone somewhere else
Makenna
Makenna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 2 日
The pool was good but the hot tub not there
Robin
Robin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 31 日
We booked a king room with jacuzzi tub (booked at least a month in advance) and was told at check in that the hot tub didn't work so we would have to get a different room. She said she called but a voicemail was never left on my phone, because I do not answer calls from numbers I do not know. Every single time I tried to call the hotel (to see about an early checkin), NOBODY ever answers-called multiple times. HORRIBLE CUSTOMER SERVICE.
The bed was uncomfortable, did not sleep well. Could not close the curtains so we got woken up to the daylight as soon as it hit. Horrible experience. Will never stay here again.
Heather
Heather,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 24 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 23 日
Worst stay ever. Had it not been non refundable I would’ve left after the first night. We checked in and after getting kids settled realized the room was less than clean and lacking in basic items such as bath towels. House keeping watched me set out wet towels and then proceed to still leave them after I mentioned something to the front desk. The breakfast was horrible. The pool area had construction materials and garbage all over in addition to a broken pool ladder. When the toilet clogged I was given a plunger to go up to the room with. The stairs were closed due to construction. The elevator and lobby bathroom both smelled horribly of cigarette smoke. Multiple times we needed an employee and they were difficult to find and ended up being in a corner on their phones. When I brought all of this to their attention at checkout I was told “you could’ve stayed somewhere else”.
Emily
Emily,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 22 日
Room was ok… looked newly renovated but over all hotel needs a remodel!! Not very clean! Breakfast was not good, and pool area needs a lot!
Farnada
Farnada,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 16 日
Bugs/ dirty pool area/ construction supplies in pool area/ stairs were out of order so if fire how do you evacuate overall a bad experience the employees were alright though
Demetre
Demetre,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 15 日
Did not know they were renovating the second floor where they assigned us, 15 feet from the man made door entering the work area. Workers were going thru the door at 5am on friday and some work was being done.
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 3 日
Christian
Christian,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 3 日
great location. Hotel under renovation. Room was redone, pretty nice, overall hotel condition is average. Bed great, quiet opposite the highway. Lots of food choices nearby. Breakfast average at best.
JAY
JAY,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 24 日
Cliff
Cliff,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 18 日
Christian
Christian,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 15 日
They never told us the pool was closed and we were sad and was extremely noisy at night