The front desk staff were all very polite. Additionally, I needed assistance with setting up a sofa bed, and they were very efficient. They quickly arranged for someone to follow up. The only drawback is that the drainage the bathroom shower is a bit slow, which can cause water to accumulate and seep out. Apart from that, everything was great and very comfortable.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 3 月 1 日
床有蝨
床有蝨,在睡覺時,不知不覺地全身被蝨咬
LOK FAI FELIX
LOK FAI FELIX,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 23 日
No primeiro dia da hospedagem um elevador estava inoperante o que prejudicou um pouco o fluxo de hóspedes.
Carlos Schmid
Carlos Schmid,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 16 日
Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!
Mei Lin
Mei Lin,7 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 16 日
Kwam over als een Famillie hotel. Erg druk met kinderen bij het ontbijt
Sander
Sander,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 12 日
Friendly helpful staff, convenient central location near to London Eye.
Azir
Azir,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 8 日
It was an awful eperience staying at Novotel waterloo. I spent £410 for an night. We checked in very late night around 1:00 AM. When I entered in the room it was very disgusting smell coming out of toilet and bathroom. so I called reception then the lady came with the room freshner. We couldn't slept for whole night as it was so hot because air conditioning wasn't working at all. Kids were crying for the whole night. Worst ever experience. I stayed with alot of different Accor brand hotel but this time it was that bad that won't be going with any Accor brand hotel. I told at the reception about everything and they apologies.
Hitesh
Hitesh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 18 日
Cama confortável. Boa limpeza
MARCIO
MARCIO,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 14 日
Steven
Steven,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 12 日
Jermaine
Jermaine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 8 日
All was good
Rob
Rob,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 8 日
Great spot to visit Westminster from a 20-30 minute walk from north lambeth tube with kids.
Room was clean and in good condition. Complimentary refreshments tea etc was not replenished and then it was strangely difficult to get more. Went to reception and was given 2 tea bags and then a chap brought sugar to the room but then no milk.
Nick
Nick,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 1 日
PÉSSIMO.
DEVERIA FECHAR PARA MANUTENÇÃO.
TOTALMENTE SEM DONO
CAFÉ DA MANHÃ HORRÍVEL.
PÉSSIMO ESTADO DE CONSERVAÇÃO.
TERRÍVEL.
Vagner
Vagner,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 25 日
Manglende rengøring. Tæppet var ulækkert. Der var pletter på væggene.
Ditte Marie N.
Ditte Marie N.,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 24 日
La alfombra no está tan limpia
Miguel
Miguel,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 19 日
Very good location and good view of Westminster Abbey and Big Ben
Locksly
Locksly,3 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 17 日
Great hotel
Adrian
Adrian,9 晚行程
Expedia真实住客点评
4/10 尚可
2026 年 1 月 14 日
Bog remodel/Construction. Old carpets. Noise. No lobby. Bad experience. Workers around even windows.
Heber
Heber,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 14 日
Das Zimmer war sehr sauber. Jeden Tag lagen frische Handtücher, obwohl wir die nicht zum Wechseln hingelegt hatten. Rituals Produkte im Bad! Top! Das Personal war immer sehr nett!
Ellen
Ellen,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2026 年 1 月 13 日
Nearby tourist attraction at reasonable cost
Marie Gabrielle
Marie Gabrielle,4 晚行程
Expedia真实住客点评
8/10 很好
2026 年 1 月 13 日
El hotel es acogedor, con una excelente ubicación y el desayuno es completo
Cindy
Cindy,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2026 年 1 月 12 日
Das Badezimmer war modern und schön.
Kevin
Kevin,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2026 年 1 月 10 日
O ralo do banheiro estava entupido e pedimos 2x para ser arrumado.
Quarto antigo e com aspecto de velho e mal cuidado