My overall stay was excellent, and the service, atmosphere, and overall vibe truly stood out. From the moment we arrived, everything felt intentional and well thought out. The property was beautiful, relaxing, and created the perfect balance of luxury and comfort.
From the food to the spa and all the way down to the pool, everything exceeded expectations. The dining options were consistently enjoyable, the spa experience was relaxing and well-managed, and the pool area was one of the highlights—clean, inviting, and perfect for unwinding. It was clear that attention to detail was a priority throughout the resort.
The only downside was with the Privilege service package we booked. It included butler service, but we were never properly assigned one because, during check-in, we were not given full information on how to access that service. We also were never informed that Privilege included one special meal experience, so unfortunately we missed out on that entirely. That was disappointing, especially since it was part of what we paid for.
The majority of the staff were attentive, friendly, and helpful, with only a few exceptions who seemed like they may have just been having an off day. Overall, the experience was still wonderful, and I would absolutely stay again—especially now knowing how the Privilege service works for next time.