We liked most of the staff…but…
Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc.
Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential.
Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight.
The place lacks sophistication.
Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food.
Lounge chairs by pool and on the beach crowded together.
We would not stay here again.