Skip to main content

Crowne Plaza Dallas Downtown by IHG

3.5 star property
Hotel with outdoor pool, near American Airlines Center

Choose dates to view prices

In the heart of Dallas, Crowne Plaza Hotel Dallas Downtown offers a warm welcome with an outdoor pool and sun loungers. Savor breakfast, lunch, or dinner at THRIVE Restaurant or unwind with dry cleaning/laundry services after a long day. With free in-room WiFi and helpful staff on hand to assist you.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • 22 meeting rooms
  • Limo/town car service
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY635
CNY745 total
includes taxes & fees
May 3 - May 4

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

7.0 out of 10
Good
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

7.6 out of 10
Good
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(67 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(84 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
Downtown Dallas
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 3,730 reviews
The price is CNY594
CNY845 total
includes taxes & fees
May 5 - May 6
Magnolia Hotel Dallas Downtown
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Dallas World Aquarium - 5 min walk - 0.5 km
  • The Sixth Floor Museum at Dealey Plaza - 7 min walk - 0.6 km
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.9 km
  • American Airlines Center - 15 min walk - 1.3 km

Getting around

  • Love Field Airport (DAL) - 18 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 23 min drive
  • Dallas Medical-Market Center Station - 7 min drive
  • Dallas Union Station - 10 min walk
  • West Irving Station - 18 min drive
  • Akard Station - 3 min walk
  • West End Station - 4 min walk
  • Saint Paul & San Jacinto Tram Stop - 8 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Sushiya - ‬3 min walk
  • ‪Little Daisy - ‬4 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Crowne Plaza Dallas Downtown by IHG offers a great location, putting you within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at THRIVE Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The helpful staff and central location get good marks from fellow travelers. The property is just a short walk to public transportation: Akard Station is 3 minutes and West End Station is 4 minutes.

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 20.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Computer station
  • Conference center (30000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Round Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.35 per person
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Parking

  • Self parking costs USD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Dallas Downtown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Dallas Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Dallas Downtown by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Dallas Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Dallas Downtown by IHG?

Yes. Self parking costs USD 20.00 per night.

What are the check-in and check-out times at Crowne Plaza Dallas Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Crowne Plaza Dallas Downtown by IHG and nearby?

Crowne Plaza Dallas Downtown by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Dallas Downtown by IHG?

Yes, THRIVE Restaurant offers American cuisine.

What's the area around Crowne Plaza Dallas Downtown by IHG like?

Crowne Plaza Dallas Downtown by IHG is in Downtown Dallas, a short 3-minute walk from Akard Station and 10 minutes' walk from Kay Bailey Hutchison Convention Center. Travelers recommend the hotel for its central location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Dallas Downtown by IHG Reviews

7.0

Good

7.4

Cleanliness

7.0

Amenities

7.6

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Elevator
Location
Parking
Bed
Bathroom
Restaurant
Shower
Toilet

Reviews

Verified

10/10 Exceptional

Great location, no complaints, comfortable bed.
Julia, 1-night trip
Verified

10/10 Exceptional

The room was clean and the bed was comfortable
Kelly, 1-night trip
Verified

10/10 Exceptional

Great room with balcony , well positioned downtown Dallas to visit
AURORE, 1-night trip
Verified

8/10 Very good

Internet was great. Friendly staff. The restaurant hostess was mostly vacant
Rebecca, 1-night trip
Verified

10/10 Exceptional

Good to
Shundra, 1-night trip
Verified

8/10 Very good

The hotel was great. My only complaint was, upon check-in, they hit me with a refundable $75/night deposit. I was on a tight budget, so adding $150 I wasn’t prepared for wasn’t great. I feel like that should be more prominent when you book.
Emily, 2-night trip
Verified

10/10 Exceptional

The property was great; the AC worked very slowly. Would definitely stay here again!!
Shannon L, 1-night trip
Verified

6/10 Good

Decent facilities. The building clearly needs some work. The TV service only offers "live TV," so there was nothing to watch but commercials. The option to connect my device to watch movies or Netflix said "Sorry, this option is not working at the moment." The room is very small. Overall, it's fine for just spending the night.
Alejandro, 1-night trip
Verified

10/10 Exceptional

Excellent
Joshua, 2-night trip
Verified

6/10 Good

I didn’t get to experience the breakfast or the bar. I was under the impression that I would receive free breakfast but I was told it was $18 a person so I decided I wasn’t eating breakfast there. The place was clean the staff was nice. The shower in my room was messed up. The temperature kept getting hotter and hotter as I was in the shower. I would turn it down but it would go back up. Other than that it was a decent stay.
Lindsey, 1-night trip
Verified

10/10 Exceptional

Beds were very comfortable
Dana, 2-night trip
Verified

10/10 Exceptional

Room was very clean and great amenities
Nicholas, 1-night trip
Verified

10/10 Exceptional

Good staff and nice stay will be staying here again definitely
Andrew, 2-night trip
Verified

10/10 Exceptional

The lobby and halls were clean and wonderfully decorated. The little store only had food no toiletries. Our room was a little dated (chipped mirror and shower tiles, missing ceiling tile) but had a great view, awesome closet, and we loved the shower. A nearly wonderful hotel experience. We were both very happy with our stay.
Carolyn, 2-night trip
Verified

2/10 Poor

Booked with Hotel.scam. Refused to change date with week advance. Kept my money
Victor, 1-night trip
Verified

10/10 Exceptional

Terri at check in was great!!!
Christopher, 1-night trip
Verified

8/10 Very good

Yes
Andrew, 1-night trip
Verified

10/10 Exceptional

Nice staff, great amenities, easy parking and access to hotel.
Anias, 2-night trip
Verified

8/10 Very good

Hotel was close to everything we needed. The room was very clean. Good on-site parking
Rob, 1-night trip
Verified

10/10 Exceptional

Lovely stay!
Jeremy, 2-night trip
Verified

6/10 Good

The breakfast was in its buffet warmers. It’s was okay. This hotel does charge an extra fee for breakfast. It wasn’t anything extravagant. Just a regular hotel breakfast. Our room was hot even with the thermostat at 67° They didn’t have shower soaps either, they did but our wasn’t restocked, I brought my own but I was gunna use them as just in case.
Bethanie, 1-night trip
Verified

10/10 Exceptional

Clean rooms, great breakfast, helpful staff
Kathy, 1-night trip
Verified

10/10 Exceptional

The hotel was beautiful, and had the very best hotel breakfast, ever!
Amy, 1-night trip
Verified

8/10 Very good

Friendly staff
Mildred, 2-night trip
Verified

10/10 Exceptional

Clean rooms. Convenient location. Staff was friendly at front desk
Octavio, 1-night trip