I’ve been staying here at this hotel since the early 90s when I was a kid myself. It was a yearly tradition for my family and I carried on that tradition with my own child who is turning 12, and wanted to spend their birthday weekend at their favorite hotel.
Staff was great, and that’s about the only positive thing I’ll say, as the quality is missing at the quality inn.
We got so lucky as to stay here during a cheer competition and a high school reunion, it was not relaxing at all. My anxiety was at an all time high.
We stayed in room 124, which was 50 degrees when we walked in- the fans blasting on high and it was an ice box. So we turned the heat on, which never worked by the way, the whole weekend I was freezing. Come to find out the small window was actually open underneath the blinds, too, which let in the freezing night air. There were bbq sauce stains on the dresser, the hot water didn’t work in the bathroom sink, looked like blood stains on the carpet. Rooms are outdated. We had cheerleaders overtop of us- who were running and jumping and stomping all about as they practiced in their room. The high school reunion was blaring their music in the common areas. They all had food set up everywhere; hard to enjoy the atrium.
One of the hot tubs was actually a cold tub; the pool was warmer. The pool was basically a free for all for children that were unsupervised. Pool had no towels at one point.
I was not impressed at the prices paid.