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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Charlotte Convention Center

Choose dates to view prices

In the heart of Charlotte, Sheraton Charlotte Hotel offers a warm welcome with two on-site restaurants serving breakfast, lunch, and dinner. Guests rave about the helpful staff and cooked-to-order breakfast while enjoying amenities like a rooftop terrace, indoor pool, coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and 3 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY949
CNY1,094 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(131 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(108 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | LCD TV

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

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The price is CNY806
CNY929 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Queen City Quarter - 11 min walk - 1.0 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 22 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Stonewall Station - 10 min walk
  • Davidson Street Tram Stop - 11 min walk

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Dilworth Neighborhood Grille - ‬8 min walk
  • ‪The Public House - ‬10 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Social Bar & Kitchen, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include 3 bars/lounges, a 24-hour fitness center, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25 per night; includes in/out privileges)
    • Onsite valet parking (USD 35 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • 3 bars/lounges
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66737 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Craft City Sports Pub - This poolside pub serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
City Lights Rooftop - This rooftop bar serves dinner only. Open select days.
Tannin & Toast - This bar serves dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)

Parking

  • Self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 15 to September 30

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel offer free cancellation for a full refund?

Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Charlotte Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Charlotte Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Charlotte Hotel?

Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Sheraton Charlotte Hotel and nearby?

Sheraton Charlotte Hotel has 3 bars and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Sheraton Charlotte Hotel?

Yes, Social Bar & Kitchen offers American cuisine and poolside dining.

What's the area around Sheraton Charlotte Hotel like?

Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travelers give top marks for the hotel's prime location.

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Reviews

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, or amazing with several options available. (22 reviews)
  • The on-site restaurant offered a good selection of food and drinks, with many options available for breakfast, lunch, and dinner. (11 reviews)
  • The gym was clean, well-equipped, and available 24 hours with a good balance of available equipment. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Parking
Bed
Breakfast
Bathroom
View
Refrigerator
Lobby

Reviews

Verified

10/10 Exceptional

clean room affordable very nice
daven, 1-night trip
Verified

10/10 Exceptional

Everything was good
Enilda, 1-night trip
Verified

10/10 Exceptional

Nice place to stay
Debbie, 3-night trip
Verified

6/10 Good

We spent extra money to stay at this hotel to almost be told we can’t bring up breakfast that we paid for up to the room, the pool doesn’t look like the pictures, the parking lot is gross.
Angela, 2-night trip
Verified

8/10 Very good

Staff was pleasant, establishment was clean and welcoming.
Quintilla, 1-night trip
Verified

10/10 Exceptional

Great Location
Timisha, 2-night trip
Verified

8/10 Very good

The room was nice & clean upon arrival, had somewhat of a stale smell but nothing crazy. Valet & check in staff were welcoming and friendly , as well as the bartender. Only issue we had , a random storm hit CLT in the midst of our stay & the window was persistently leaking - the carpet near the window stayed wet after that.
Mikalee, 4-night trip
Verified

10/10 Exceptional

Clean room and friendly staff
Sarah, 1-night trip
Verified

2/10 Poor

trash
omar, 1-night trip
Verified

2/10 Poor

Will never stay here again.
Kanari, 1-night trip
Verified

10/10 Exceptional

Clean room, good staff
Nima, 1-night trip
Verified

10/10 Exceptional

Everything was fantastic
Warren, 1-night trip
Verified

10/10 Exceptional

Clean room and very accommodating
Jessica, 1-night trip
Verified

10/10 Exceptional

Clean and beautiful hotel in a great location
Jessica, 1-night trip
Verified

10/10 Exceptional

The room was perfect - clean and everything worked. Everyone I spoke with was pleasant and helpful. Very happy to be able to check in early as my flight got in very early. I would definitely stay here again.
Alison, 1-night trip
Verified

10/10 Exceptional

Everything was fantastic
Odell, 1-night trip
Verified

8/10 Very good

Good stay. Really comfortable and a pretty good breakfast too!
Damian, 1-night trip
Verified

10/10 Exceptional

Clean room, nice skyline view, good service. Building is a bit dated. Nice lobby n bar.
Gene, 1-night trip
Verified

10/10 Exceptional

Amazing hotel. Can’t wait to stay again
Brandon, 2-night trip
Verified

8/10 Very good

Clean room and comfortable beds.
Dshonne, 3-night trip
Verified

10/10 Exceptional

Nice hotel. A tad bit out of downtown but that's not a bad thing. Clean room and staff was attentive to everything.
Jonathan Kirk, 2-night trip
Verified

10/10 Exceptional

Great customer service, love the roof top with drinks and good food. Room was clean and spacious. Breakfast buffet including was very nice. Staff were very sweet. The gated parking lot was nice. I would recommend this hotel near Spectrum Center. I would stay again.
Roof top very nice and beautiful scenery
Carolyn, 1-night trip
Verified

10/10 Exceptional

Very clean room.
RONALD, 1-night trip
Verified

10/10 Exceptional

Friendly people
Joseph, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, enjoyable family time with food and a good time.
Renee, 2-night trip