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DoubleTree by Hilton Rochester

4.0 star property
Hotel with indoor pool, near Marketplace Mall

Choose dates to view prices

Near Marketplace Mall, DoubleTree by Hilton Rochester offers a warm welcome with an indoor pool and sun loungers. Unwind in the garden or enjoy breakfast at Bistro 252, serving American cuisine. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY835
CNY951 total
includes taxes & fees
May 1 - May 2

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard, One King and One Sofa Bed

Standard, One King and One Sofa Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.2 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (with Shower)

Room, 1 King Bed with Sofa bed (with Shower) | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed (with Shower)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Shower)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Double Beds-Non-Smoking

  • Sleeps 4

1 King Bed With Sofabed-Tub-Nonsmoking

  • Sleeps 4

One-Bedroom Junior King Suite

  • Sleeps 6

1 King Bed With Sofabed-Shower

  • Sleeps 5

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Queen Beds-Tub

  • Sleeps 4

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Rochester
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,001 reviews
The price is CNY685
CNY781 total
includes taxes & fees
Apr 30 - May 1
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
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About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 19 min walk - 1.7 km
  • Tim Hortons Iceplex - 2 min drive - 1.8 km
  • Marketplace Mall - 4 min drive - 2.9 km
  • Fair and Expo Center - 8 min drive - 2.9 km
  • Rochester Institute of Technology - 11 min drive - 13.2 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 17 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬16 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

DoubleTree by Hilton Rochester

When you stay at DoubleTree by Hilton Rochester, you'll be just a 5-minute drive from Marketplace Mall and Tim Hortons Iceplex. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro 252, which serves American cuisine and is open for breakfast. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 248 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free area shuttle within 3 miles
    • Free shopping center shuttle
DONE

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Skiing nearby

Working away

  • 7 meeting rooms
  • Conference space (12480 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
Trellis Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.50 for adults and USD 8.95 for children

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Rochester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Rochester?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Rochester?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Rochester?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Rochester?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Rochester and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near DoubleTree by Hilton Rochester?

Yes, Bistro 252 offers American cuisine.

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Reviews

DoubleTree by Hilton Rochester Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Restaurant
Bathroom
Elevator
Food
Location
Shower
Lobby

Reviews

Verified

10/10 Exceptional

Staff were amazing! Breakfast was top tier and the room was very clean and amenities were all great. Inwill definitely be staying again and highly recommend staying here.
Jamaro, 1-night trip
Verified

10/10 Exceptional

The free parking was right in front of the building which was great. The room was phenomenal and the ambiance of the lobby is definitely a must see!
Rachel, 1-night trip
Verified

10/10 Exceptional

My husband and I enjoyed our stay. The environment wad peaceful , calm and quiet. My room and bathroom facility was cleaned daily. The staff were professional, and courteous. There hotel guests are the priority and they make every effort in delivering that type of service.
Darcel, 3-night trip
Verified

6/10 Good

Available parking, front desk staff hospitable and welcoming. Housekeeping didn't seem to exist, after two days we had to ask for housekeeping to do cleaning and we had to ask for more toilet paper and tissues. Those two things were not restocked when housekeeping did clean upon request.
Charisa, 4-night trip
Verified

10/10 Exceptional

Doubletree Rochester is always good.
JD, 1-night trip
Verified

10/10 Exceptional

Clean room
Amanda, 3-night trip
Verified

8/10 Very good

I was severely disappointed that my room did not have a microwave.
Boyd, 1-night trip
Verified

10/10 Exceptional

Clean room, welcoming staff, beautiful first fyarea.
Marianne, 1-night trip
Verified

6/10 Good

I didn't get what i paid for, no hot tub, no roll away crib for my baby, no microwave in my room and the receptionist was very unfriendly when i was checking in.
Sueann, 3-night trip
Verified

2/10 Poor

No one to clean the room for 3 days. The staff says they do cleaning in every 3 days which no notice put in the room. Staffs are rude.
Po Fai Doris, 4-night trip
Verified

2/10 Poor

Room is dirty and dust. Rude front desk . There is no one cleaning my room, the front desk said, she could do nothing. Avoid this hotel.
Po Fai Doris, 1-night trip
Verified

10/10 Exceptional

Busy check in bc there was some type of sports tournament, but I watched staff have to deal w a difficult person checking in, and they were still very professional and prompt. They kept the line moving. Pool area was nice. Room clean. Would stay again.
Christina, 1-night trip
Verified

2/10 Poor

Could check in at 3pm like most hotels. I get there at 8pm and was told my room wasn’t ready yet. A lobby full of people waiting for their rooms. Waited until 10:30pm, still no word on when my room would be ready. Had to leave and get a hotel somewhere else. They refuse to give me a refund
Mandy, 1-night trip
Verified

10/10 Exceptional

Great stay
Julie, 2-night trip
Verified

8/10 Very good

Staff was great we checked in early, no problem. Few small issues, 1 - heat did not work properly, 2 - only 1 washcloth was in the room on arrival, 3 - resturants were not open like "normal" Even with those issues i would likely stay here again.
Eric, 1-night trip
Verified

8/10 Very good

Half of the rooms have direct access to a beautiful six-story atrium garden. Renovations of guest rooms and are underway- definite improvements
Edward, 2-night trip
Verified

6/10 Good

We had to cancel as the hotel reached out concerning some building power issues. Thankful for the communication.
JD, 3-night trip
Verified

8/10 Very good

I enjoyed my stay
Oluwaseun, 1-night trip
Verified

4/10 Fair

Room
Havagaye, 2-night trip
Verified

2/10 Poor

It was an accessibility room. The light fixture and curtain fixtures did not work properly. Also, during check-in, I was not given a chocolate chip cookie. Additionally, the hotel was noisy, as my room was directly in front of the pool, and kids were obviously having fun. Also, the hotel was not very clean. And this type of cleanness was a buildup of dust and vent fixtures falling off along with garbage thrown on top of decorative tent fixtures above the pool, for the amount I paid I expected a better hotel.
Tamara, 2-night trip
Verified

8/10 Very good

Very comfortable bed. Very clean. Friendly staff. Need more electrical outlets and we missed getting the trademark chocolate chip cookies
Angela C, 1-night trip
Verified

10/10 Exceptional

Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Andrea, 1-night trip
Verified

10/10 Exceptional

Great hotel and location.
Franklin, 2-night trip
Verified

10/10 Exceptional

Great stay!

Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.
Gayle, 1-night trip
Verified

10/10 Exceptional

Parking was great!
Sofia, 2-night trip