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Hotel Ciudad de Alcalá

Property class: 2
City-center hotel in Alcala de Henares

Choose dates to view prices

Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.

Reviews

6.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Dry cleaning/laundry service
The current price is CNY379
CNY417 total
includes taxes & fees
May 3 - May 4

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Palacio Laredo - 2 min walk - 0.2 km
  • University of Alcala - 8 min walk - 0.7 km
  • Convent of Las Clarisas de San Diego - 8 min walk - 0.7 km
  • Plaza Cervantes - 8 min walk - 0.7 km
  • Colegio de San Ildefonso - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Alcalá de Henares Station - 3 min walk
  • Alcala de Henares La Garena Station - 6 min drive
  • Meco Station - 10 min drive

Restaurants

  • ‪Taberna San Isidro - ‬5 min walk
  • ‪Indalo Tapas - ‬7 min walk
  • ‪Ali Baba Kebap Haus - ‬1 min walk
  • ‪Ramen Kagura - ‬5 min walk
  • ‪Indalo Tapas - ‬6 min walk

About this property

Hotel Ciudad de Alcalá

Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 8 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 15-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for EUR 10.6 per day

Parking

  • Self parking costs EUR 8 per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Does Hotel Ciudad de Alcalá offer free cancellation for a full refund?

Yes, Hotel Ciudad de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ciudad de Alcalá?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ciudad de Alcalá?

Yes. Self parking costs EUR 8 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:30 AM.

What's the area around Hotel Ciudad de Alcalá like?

Hotel Ciudad de Alcalá is in the heart of Alcala de Henares, a short 3-minute walk from Alcalá de Henares Station and 9 minutes' walk from Plaza Cervantes.

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Reviews

Hotel Ciudad de Alcalá Reviews

6.8

Good

7.2

Cleanliness

8.4

Location

7.8

Staff & service

6.2

Property conditions & facilities

Reviews

Verified

8/10 Very good

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
Jose, 2-night trip
Verified

10/10 Exceptional

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Steve, 1-night trip
Verified

2/10 Poor

Not clean room
Julissa, 3-night trip
Verified

4/10 Fair

Guests at the hotel were very noisy
Leah, 2-night trip
Verified

2/10 Poor

Feo
beluxus, 2-night trip
Verified

6/10 Good

It's good but the cleanliness is not good. Thank you.
ROSHAN KUMAR, 4-night trip
Verified

6/10 Good

Never get a room on the bottom floor.
Chip, 3-night trip
Verified

2/10 Poor

Estado viejo y deteriorado. No cumplieron con la categoría de la habitación reservada. Habitación ruidosa. Cama incómoda. La wifi no funciona Yo le daría 1 estrella, como mucho 2
Carlos, 1-night trip
Verified

2/10 Poor

Las toallas con sangre, tuve que pedir que me diesen otras y las que me dieron también con sangre, pedí reembolso y me lo dieron.
Maria, 1-night trip
Verified

2/10 Poor

Fuerte olor a tabaco. Mucho ruido huéspedes
Roberto, 1-night trip
Verified

6/10 Good

Olor extraño en la habitación y tv muy pequeño
Carlos, 1-night trip
Verified

2/10 Poor

La primera habitación con goteras, la segunda sin ducha, la tercera sin calefacción
Héctor, 2-night trip
Verified

4/10 Fair

Hotel muy dejado ,cuarto de baño humedades bañera desconchadas
Daniel Alejandro, 1-night trip
Verified

4/10 Fair

Bien por la Limpieza, Mal el colchón que se hunde y por una noche no quise pedir cambio.
Juan, 1-night trip
Verified

6/10 Good

Las personas que trabajan en el hotel son muy amables, sin embargo las habitaciones tienen un olor impregnado a tabaco
leyla, 3-night trip
Verified

2/10 Poor

Habitacion sucia, colchones echos polvo , manchas por todas partes.
JOSE GOMEZ, 2-night trip
Verified

4/10 Fair

El hotel necesita una reforma completa.Está muy anticuado y tiene muy mal aspecto. Hay hostales de más calidad.
MANUEL, 1-night trip
Verified

8/10 Very good

En el baño, la bañera esta colocada al reves, si mides mas de 1:75 pegas con la cabeza en la ducha, la tv, es una pantalla de ordenador, y las paredes que son de espejos, estan forradas de papel. El precio por noche me parecio alto, a su favor tiene la ubicación.
Carlos J., 1-night trip
Verified

10/10 Exceptional

Excelente cerca al tren al centro muy bien ubicado
Yilixe, 1-night trip
Verified

2/10 Poor

Habitaciones ruidosas,se siente todo lo que hacen los clientes de al lado. Paredes parecen de papel. Necesita una buena reforma, y muy importante cambiar el colchón, al menos el nuestro estaba totalmente hundido. Mas de una noche aquí te dejas la espalda totalmente fastidiada. Es una pena porque esta bien situado, muy cerca de la estación, pero necesita muchos cambios para mejorar. Para lo que es, calidad-precio me parece caro apra el servicio que dan. Recepcionista nada amable, mas bien antipática. Para trabajar de cara al cliente no da el perfil.
Ana, 1-night trip
Verified

10/10 Exceptional

Si, fácil acceso
Gaudencia, 1-night trip
Verified

8/10 Very good

Ganske udemærket hotel
Steen, 1-night trip
Verified

4/10 Fair

No repetiremos

Las fotografías del hotel publicadas no se corresponden con la realidad, el hotel está viejo y necesita reforma integral. La limpieza regular,. encontramos unos calcetines usados debajo de una de las camas, no sabemos si del anterior inquilino o mas antiguos, el personal respetuoso. El frigorifico hacía un ruido infernal, no enfriaba y tuvimos que desenfucharlo. A mi parecer le sobra una estrella.
LUIS, 1-night trip
Verified

6/10 Good

La huella del paso del tiempo

Las chicas de recepción muy amables. El deterioro del paso del tiempo y la falta de mantenimiento se dejan ver.
1-night trip
Verified

8/10 Very good

Buenas instalaciones, habitación cómoda y limpia. Aunque queda a apartado del centro de Madrid es facil de llegar en bus o en tren. Tienes todo cerca( bares, supermercados, tren, excelente 👌).
Jose Méndes, 2-night trip