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HOTEL MYSTAYS Fuji Onsen Resort

Property class: 4
Mountain hotel with spa, near Fuji-Q Highland

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Nestled near Arakurayama Sengen Park, HOTEL MYSTAYS Fuji Onsen Resort offers a serene retreat with an indoor mineral hot spring and laundry facilities. Unwind in the 2 indoor/outdoor hot springs or indulge in a buffet breakfast at the restaurant, while staying connected with free WiFi. Helpful staff are on hand to make your stay even more enjoyable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Elevator
  • Digital TV service
The current price is CNY737
CNY824 total
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

View from room

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room 1F

In-room safe, free WiFi, bed sheets

Standard Twin Room 1F

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Family Quadruple Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

View all photos for Comfort Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Standard Twin Room With Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Room with Mt.Fuji View

In-room safe, free WiFi, bed sheets

Standard Double Room with Mt.Fuji View

  • Sleeps 2

View all photos for Standard Double Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Standard Twin Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

View all photos for Family Triple Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

View all photos for Family Fourth Mt.Fuji View Upper Floor

In-room safe, free WiFi, bed sheets

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

View all photos for Standard Twin

In-room safe, free WiFi, bed sheets

Standard Twin

  • Sleeps 2

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About the neighborhood

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Fuji Visitor Center - 16 min walk - 1.4 km
  • Fujiyama Onsen - 19 min walk - 1.7 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km

Getting around

  • Haneda Airport (HND) - 138 min drive
  • Narita Intl. Airport (NRT) - 92.4 miles/148.7 km
  • Kawaguchiko station - 19 min walk
  • Fujisan station - 23 min walk
  • Fujiyoshida Gekkoji Station - 26 min walk

Restaurants

  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬14 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪コメダ珈琲店 富士吉田店 - ‬8 min walk
  • ‪中華蕎麦 とみ田監修 つけ麺 - ‬11 min walk
  • ‪モスバーガー - ‬9 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort puts you in a great location, within a 15-minute walk of Fuji-Q Highland and Fuji-Hakone-Izu National Park. Guests looking for a bite to eat can check out シェフズレシピ, which serves breakfast and dinner. Also, Lake Kawaguchi and Arakurayama Sengen Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 159 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests with food allergies should contact this property in advance.
    • This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
    • This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Dining

シェフズレシピ - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2470 for adults and JPY 1235 for children
  • Hosted evening meal costs JPY 6170

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are welcome to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The public bath is open from 5-10 AM and 3-11 PM daily.

Also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

Does HOTEL MYSTAYS Fuji Onsen Resort offer free cancellation for a full refund?

Yes, HOTEL MYSTAYS Fuji Onsen Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at HOTEL MYSTAYS Fuji Onsen Resort?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at HOTEL MYSTAYS Fuji Onsen Resort and nearby?

Onsite recreation at HOTEL MYSTAYS Fuji Onsen Resort includes hot springs. HOTEL MYSTAYS Fuji Onsen Resort also has a spa.

Are there restaurants at or near HOTEL MYSTAYS Fuji Onsen Resort?

Yes, there's an onsite restaurant, シェフズレシピ.

What's the area around HOTEL MYSTAYS Fuji Onsen Resort like?

HOTEL MYSTAYS Fuji Onsen Resort is a short 5-minute walk from Fuji-Q Highland and 15 minutes' walk from Fuji-Hakone-Izu National Park. Travelers give top marks for the hotel's prime location.

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Reviews

HOTEL MYSTAYS Fuji Onsen Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and delicious with many different dishes and local food available. (31 reviews)
  • The property's spa facilities, including the onsen and hot bath, were highly praised for their cleanliness, relaxation, and scenic views. (6 reviews)
  • Free on-site parking was available, with staff helping to arrange extra space when needed. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Location
Food
Breakfast
Restaurant
Bed
Train station
Walking

Reviews

Verified

10/10 Exceptional

We really enjoyed the onsen experience here
Trong Tan, 1-night trip
Verified

10/10 Exceptional

Good breakfast menu
Rakshan, 1-night trip
Verified

10/10 Exceptional

Very clean modern and smooth check-in and checkout.
Jeff, 1-night trip
Verified

10/10 Exceptional

Really happy with the location, facilities and service quality. MyStays was exactly what you guys promised on the website. Very happy
Narasimha Rao, 1-night trip
Verified

10/10 Exceptional

Great location, we had Mount Fuji view rooms and we lucky enough to see Mount Fuji in all its glory! Rooms were clean and tidy. Not many reasturants in walking distance but a few nice ones. Breakfast seemed expensive so we grabbed some from the lawsins nearby.
Sarah, 3-night trip
Verified

8/10 Very good

Clean rooms, great location next to a station.
Rosa, 2-night trip
Verified

8/10 Very good

The room was clean and comfortable. It was nice having the pyjamas already in the room for our use. The instructions for the Onsen were very well done and if you forgot they were also posted. The staff were helpful and friendly. We had both breakfast and dinner at the hotel and there was a variety of food. We would recommend to anyone travelling to Mt Fuji
Catherine, 1-night trip
Verified

10/10 Exceptional

Nice clean hotel with onsen overlooking Mt Fuji
Ju, 2-night trip
Verified

8/10 Very good

Overall is good for short stay.
Rebecca, 2-night trip
Verified

10/10 Exceptional

Nice view. Amenities and public bathhouse experience is great.
Robin, 1-night trip
Verified

10/10 Exceptional

The view from onsen was amazing
Houda, 1-night trip
Verified

10/10 Exceptional

Bath was great
Bryce, 2-night trip
Verified

8/10 Very good

Clean room and facilities large sized room for Japan, excellent breakfast.
Victoria, 1-night trip
Verified

10/10 Exceptional

The view of Mt Fuji was the best thing about this stay
Priyadarshini, 2-night trip
Verified

8/10 Very good

Very busy, but great hotel and the onsen was spectacular with Fuji views in the morning.
Nathan, 2-night trip
Verified

10/10 Exceptional

Clean room, good amenities and friendly staff.
Chan Fai, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, great location and facilities. I highly recommend staying at this hotel.
KENJI, 2-night trip
Verified

8/10 Very good

Very good accomodation next to Akaska bus stop. Had a good introduction to Onsan with this one overlooking Fuji San! No milk or creamer in room and although free coffee machine downstairs only available in limited morning hours.
Mr Y PATEL, 2-night trip
Verified

4/10 Fair

The hotel is located far from the lake and in a non pedestrian friendly area, taxis are not plentiful. They don’t serve coffee until 7am, So if you wake up earlier, and ask for coffee, they won’t help. Dinner and breakfast buffet are bad quality, reheated stale food.
Renata, 2-night trip
Verified

10/10 Exceptional

Very helpful staff and wonderful facilities.
Ashley, 1-night trip
Verified

10/10 Exceptional

Love the hot spring in the hotel.
Adrian, 1-night trip
Verified

10/10 Exceptional

Amazing hotel
Jennifer, 2-night trip
Verified

10/10 Exceptional

The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!
tara, 1-night trip
Verified

10/10 Exceptional

Room was nice, staff was helpful, and plenty of amenities were offered.
Kyle, 2-night trip
Verified

10/10 Exceptional

View of Mt Fuji, provides comfortable in room wear, very powerful dryer, free coffee in the morning!
Kheng Leng, 3-night trip