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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants, near Quinta Avenida

Choose dates to view prices

In the heart of downtown, The Fives Downtown Hotel & Residences offers a luxurious retreat with a rooftop terrace and coffee shop. Unwind at Vassa Spa or enjoy a meal at one of the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY625
CNY794 total
includes taxes & fees
May 7 - May 8

Why we love this property

Relaxation wonderland
Daily spa treatments, couples rooms, and diverse massages await. Rejuvenate with hot springs, sauna, steam room, or mud bath at this hotel.
Design and views aplenty
The luxury hotel's rooftop terrace provides a spectacular lookout point. Tasteful curated decor adds to the visual experience and elegant feel.
Dining options galore
This hotel features 2 restaurants, a cafe, and a bar for culinary choices. Guests can start their day with a delicious cooked-to-order breakfast.

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4

View all photos for 1 KING BED DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED DELUXE COURTYARD VIEW

  • Sleeps 2

View all photos for 1 KING BED JUNIOR SUITE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED JUNIOR SUITE

  • Sleeps 4

View all photos for 2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

Premium bedding, minibar, in-room safe, individually decorated

2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

  • Sleeps 6

View all photos for 1 KING BED MEZZANINE RESIDENCE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED MEZZANINE RESIDENCE

  • Sleeps 4

View all photos for 1 KING BED 1 BEDROOM SUITE WITH TERRACE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED 1 BEDROOM SUITE WITH TERRACE

  • Sleeps 4

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Suite Classic

  • 98 sq m
  • Sleeps 8

View all photos for Suite with Partial Sea View

Living room | Flat-screen TV

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

Premium bedding, minibar, in-room safe, individually decorated

2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

  • Sleeps 6

1 KING BED 1 BEDROOM SUITE PARTIAL OCEAN VIEW

  • Sleeps 4

1KG BED 1 BEDRM SUITE WHRLPL/PARTIAL OCEAN VW

  • Sleeps 4

2BDRM PRESIDENTIAL SUITE W1 KING-2 QUEEN BEDS

  • Sleeps 6

King Mezzanine Room

  • Sleeps 4

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4

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About the neighborhood

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.4 km
  • Playacar Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

The Fives Downtown Hotel - Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Mercatto, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite valet parking
    • Onsite self parking (USD 18 per night)
    • Limited self and valet parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Snorkeling
  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2017
  • Rooftop terrace
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Thin carpet in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Mercatto - This restaurant serves breakfast only.
Fives Rooftop - Overlooking the ocean, this restaurant serves brunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cantina El Tigre - Onsite bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.40 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Parking

  • Self parking costs USD 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton offer free cancellation for a full refund?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there are 2 outdoor pools.

Are pets allowed at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at The Fives Downtown Hotel - Curio Collection by Hilton and nearby?

Have fun during the warmer months with activities such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Fives Downtown Hotel - Curio Collection by Hilton also has 2 bars and a 24-hour fitness center, as well as spa services.

Are there restaurants at or near The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views.

What's the area around The Fives Downtown Hotel - Curio Collection by Hilton like?

The Fives Downtown Hotel - Curio Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travelers say that the hotel is in a great location.

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Reviews

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight with breathtaking ocean views and excellent facilities. (21 reviews)
  • The property is located a short walk from the beach, offering easy access to the ocean. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Rooftop pool
Bar
Beach
Breakfast
Food
Live music
Elevator

Reviews

Verified

10/10 Exceptional

Great Room & staff. The pool is also amazing.
Denise, 1-night trip
Verified

6/10 Good

It was kind of close to other places
Catherine, 3-night trip
Verified

10/10 Exceptional

Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Kenny, 3-night trip
Verified

10/10 Exceptional

Staff, amenities were all top notch!
Renee, 4-night trip
Verified

8/10 Very good

Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Ryan, 2-night trip
Verified

10/10 Exceptional

Love it
Jack August, 2-night trip
Verified

8/10 Very good

The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
Kim, 3-night trip
Verified

10/10 Exceptional

Clean room, great location, hilton signature
EBRU, 1-night trip
Verified

10/10 Exceptional

Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Sylvie, 6-night trip
Verified

8/10 Very good

Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
James, 7-night trip
Verified

10/10 Exceptional

The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Ariana, 1-night trip
Verified

8/10 Very good

This hotel overall was great: location is fantastic, the rooftop pool is amazing, staff are very friendly and helpful! The buffet breakfast was lovely too, a good selection of food & drinks. The food in the restaurant in the rooftop was also lovely - the shrimp tacos were a real highlight! Generally had a great stay. Two things that I took into account when giving 4 stars instead or 5: a small bottle of water (not even 500ml) in the restaurant in the rooftop costs around £4 which feels extortionate. Secondly, we booked a “courtyard view” room, however we’re placed in a room on the ground floor behind the lifts which meant we had no view, a window we couldn’t open and a generally dark room that smelled damp. When we asked it we could change our room, we were told they’d get back to us, which they didn’t. When we followed up, they said they couldn’t move us. We felt like the room, although spacious, wasn’t great - and it’s a shame customer service wasn’t the best on this point when we raised it.
Fatos, 3-night trip
Verified

10/10 Exceptional

The poolbar staff are excellent. Seating is comfortable
casey, 1-night trip
Verified

6/10 Good

Good staff
Dawa, 3-night trip
Verified

10/10 Exceptional

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
casey, 1-night trip
Verified

8/10 Very good

It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Giovanni, 3-night trip
Verified

10/10 Exceptional

3rd time there best place
Saliel, 5-night trip
Verified

10/10 Exceptional

Good location great service
Mahmoud, 10-night trip
Verified

10/10 Exceptional

Great.
Israel, 4-night trip
Verified

2/10 Poor

From check in to check out was a disaster. Firstly arrived at 1am and took over an hour to find my registration and check me in although i was the only person checking in. Secondly we were awaken at 8am by ridiculously loud noises only to be told it was from an adjacent building and they only recently informed and could do nothing. i decided to leave but was charged a 1 night penalty for cancelling my reservation. Can you believe this from HILTON? In fact the first night charges should have been waived.
wayne, 7-night trip
Verified

8/10 Very good

Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.
Juan, 4-night trip
Verified

10/10 Exceptional

Staff was amazing
LEE, 2-night trip
Verified

10/10 Exceptional

Easy location nice room-in the middle yet a couple 0f blocks from the sound/noise
Tony, 1-night trip
Verified

10/10 Exceptional

The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
jonathon, 2-night trip
Verified

10/10 Exceptional

Location is great
Lionel, 6-night trip