Felbridge Gatwick Hotel & Spa

4.0 star property
Suburban hotel in East Grinstead with spa and indoor pool

Choose dates to view prices

Close to Wakehurst Place, Crowne Plaza Felbridge - Gatwick offers a tranquil retreat with an indoor pool, Chakra Spa treatments like facials and massages, and beautiful gardens. Guests can unwind on the sun loungers or enjoy free in-room WiFi; previous guests rave about the breakfast and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY529
CNY635 total
includes taxes & fees
Apr 26 - Apr 27

Why we love this property

Spa and wellness haven
A full-service spa offers aromatherapy, body scrubs, and facials in serene rooms. Steam room, fitness area, and garden complete this relaxing retreat.
Tasty dining options
This hotel offers a diverse culinary experience with a restaurant and a bar. Mornings are made easy with a convenient buffet breakfast.
Premium comfort
Step into a sumptuous guestroom with plush bathrobes for ultimate relaxation. Late night cravings are satisfied with 24-hour room service.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Cosy Double Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

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About the neighborhood

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

What's nearby

  • Worth Way Country Park - 18 min walk - 1.6 km
  • Bluebell Railway - East Grinstead Station - 5 min drive - 2.4 km
  • Tulley's Farm - 13 min drive - 11.6 km
  • Surrey Hills - 19 min drive - 16.7 km
  • Hever Castle and Gardens - 36 min drive - 20.8 km

Getting around

  • Gatwick Airport (LGW) - 17 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • London City Airport (LCY) - 83 min drive
  • Dormans Station - 7 min drive
  • Lingfield Station - 8 min drive
  • East Grinstead Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Costa Express - ‬4 min drive
  • ‪The Star - ‬4 min walk
  • ‪La Farola - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Felbridge Gatwick Hotel & Spa

Felbridge Gatwick Hotel & Spa puts you within a 10-minute drive of Tulley's Farm and Wakehurst Place. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or aromatherapy. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 116 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference space (100 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Double-glazed windows
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Housekeeping once per stay
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses wind and solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Frequently asked questions

Does Felbridge Gatwick Hotel & Spa offer free cancellation for a full refund?

Yes, Felbridge Gatwick Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Felbridge Gatwick Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Felbridge Gatwick Hotel & Spa?

Yes, cats and dogs are welcome. There's a charge of GBP 10.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Felbridge Gatwick Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Felbridge Gatwick Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-out is available.

What is there to do at Felbridge Gatwick Hotel & Spa and nearby?

Felbridge Gatwick Hotel & Spa has a spa, an indoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Felbridge Gatwick Hotel & Spa?

Yes, there's an onsite restaurant.

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Reviews

Felbridge Gatwick Hotel & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and catered to all needs with a great selection of options. (42 reviews)
  • The spa facilities were a highlight, offering a great experience with a perfect combination of relaxation and amenities. (32 reviews)
  • The pool was clean, warm, and enjoyable, with many guests appreciating its facilities and relaxing atmosphere. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Spa
Bathroom
Bar
Food
Restaurant

Reviews

Verified

10/10 Exceptional

Great rooms, the breakfast was really nice something for everyone.
Nicholas, 1-night trip
Verified

10/10 Exceptional

Room clean ,staff are so helpful and nothing is too much trouble
Laura, 2-night trip
Verified

10/10 Exceptional

Very reasonable price, comfy property and rooms and convenient for Gatwick - staff very friendly and helpful. Would stay again.
Tobias, 1-night trip
Verified

10/10 Exceptional

Staff were brilliant especially the front desk
David, 1-night trip
Verified

8/10 Very good

Nice hotel , good location big car park , no lifts and our room was miles away with stairs not easy when you have your cases to carry especially of you were and older person. Bar area nice not too expensive would stay again.
Theresa, 1-night trip
Verified

10/10 Exceptional

Staff went above and beyond to please
Lee, 2-night trip
Verified

10/10 Exceptional

Really nice hotel to stay at
Bobby, 1-night trip
Verified

8/10 Very good

Fantastic welcome and check in. Restaurant staff were courteous and friendly. Had steak for dinner which was cooked as I asked. Breakfast was also cooed well and had a very good selection especially the black pudding. Would definitely stay again when in the area
Craig, 1-night trip
Verified

10/10 Exceptional

Really polite and helpful staff. Clean hotel and good breakfast.
Amy, 2-night trip
Verified

8/10 Very good

The breakfast menu was good, all freshly cooked by estimating approx what time we would be there. A good range of French croissants/pain au chocolat, cooked breakfast, yoghurt and fruit, fruit juices, a coffee machine. Top of the range !!
Suzanne, 1-night trip
Verified

8/10 Very good

Clean room nice breakfast
Neil, 1-night trip
Verified

10/10 Exceptional

Clean room , staff were very friendly. Spa was good but was abit disappointed that the steam room wasn’t working but apart from that good hotel
Lucy, 1-night trip
Verified

10/10 Exceptional

lovely pool and jacuzzi. I would have like the pool to open earlier in the morning (it opened at 8am).
susan, 1-night trip
Verified

8/10 Very good

Staff very polite and welcoming Room was toasty and clean
Nicole, 1-night trip
Verified

10/10 Exceptional

Very clean and nice room, lovely friendly staff
Jack, 2-night trip
Verified

10/10 Exceptional

Just had a lovely stay the staff were brilliant and very helpful,
tracey, 1-night trip
Verified

10/10 Exceptional

Staff cant help you enough , food is amazing and rooms are very comfortable
Mark, 4-night trip
Verified

10/10 Exceptional

Room clean and tidy
nardia, 1-night trip
Verified

10/10 Exceptional

Was a very pleasant welcome at check-in, room was a good size and lovely and clean. The bar area where we had a drink and food was great
Nigel, 1-night trip
Verified

10/10 Exceptional

Staff were very friendly and made me feel welcome and valued. I would definitely recommend staying at this hotel
Catherine, 1-night trip
Verified

8/10 Very good

Great hotel, friendly staff
Natalie, 1-night trip
Verified

10/10 Exceptional

Great place. Stayed in January prices great and free upgrade on room
Janis, 7-night trip
Verified

6/10 Good

The spa was nice but the room was boiling and the air con didn’t work had to have the window open but very noisy with the traffic also it had a noise in the bathroom of running water like a boiler filling up all the time.
Helen, 1-night trip
Verified

10/10 Exceptional

Lovey staff room was great and cost effective
Sean Patrick Joseph, 1-night trip
Verified

10/10 Exceptional

Fantastic place. Wonderful staff
Gina, 2-night trip