The staff was great! However, the TV did not work meaning it would turn on but all the channels were frozen! They blamed it on the weather and that only goes so far. On the other hand I did not need to watch TV anyway and this stay just proved it. On another note the shower on/off valve was stripped and I ended having to take a European sponge bath my last day. I left early and was in no mode to go to another room to shower. I will be back in Juneau in a few weeks but will be staying at another property in town that I found while on my business trip. Last thing they need to get black out curtains at this hotel.
Benjamin
Benjamin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 27 日
Anna
Anna,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Staff are very friendly and helpful. The rooms are layed out like an apartment...very comfortable.
Norman
Norman,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 2 月 7 日
I crawled into bed and found a pair of socks... worn crumpled up socks... ugh.
Brenda
Brenda,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 28 日
Marisol
Marisol,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
josh
josh,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2026 年 1 月 7 日
Highly recommended
Kyla Suzane
Kyla Suzane,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 18 日
Over all good
abu
abu,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 10 日
Room and accommodations were less than expected for the 8 rating. Staff was friendly and helpful
Kristene
Kristene,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Everything is great
Stacy
Stacy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
The room was so clean! We also very much enjoyed all of the amenities of the room!
Joshua
Joshua,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 11 月 24 日
Upon arrival we were given a room that felt fresh and clean but the heating didn’t work, the room we were moved to didn’t feel as fresh n clean but was still not too bad.
I know the hotel can’t be responsible for noise but there were a lot of young (teens) making heaps of noise late Friday and Saturday night, we had an early flight Sunday so it was a bit unfair. We told the receptionist at checkout, she said we should have notified them sooner. We understand the establishment isn’t responsible for other people’s behaviour.
Lisa
Lisa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 18 日
There was no hot water in our room but we
Eva
Eva,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Staff was helpful and very accommodating. Room was spotless. Appreciated having shuttle service and storing excess luggage.
Louise
Louise,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 21 日
very nice - no problems
Jedd
Jedd,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 11 日
Robert
Robert,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Mary
Mary,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 29 日
Good location very near downtown and they have a complimentary shuttle service for the airport or ferry terminal!
This property is a GREAT VALUE if you don't want to pay for premium lodging. The suites have a full kitchen and laundry in the room which was super convenient. The walk to a grocery store is only about 10 minutes.
Tip: If you stay here be sure to walk to the waterfront park with the wonderful whale sculpture and fountain. It has amazing water views and is only 1/2 a block away.
We stayed here and didn't need to rent a car.
Note this is not a luxury property, the furnishings are basic but comfortable, there is a lot of room, and everything was very clean. Service was spot on, quick to check me in and out.
Thomas
Thomas,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 27 日
We were in a unit with full kitchen, separate bedroom, washer and dryer. It was quiet and had a good bed. I am alergic to dustmites and expect to suffer in beds used for commmercial purpose. This was the first hotel i can remember that did not trigger my allergies. The staff was personable and provided suggestions about ammenities in the neighborhood.
Gunther
Gunther,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
.
James
James,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Pick-up at the airport, Check-in, Service and rooms just perfect
Frank
Frank,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 9 日
Called down to the front desk for a plunger... was told "let me look for one" called back 15 minutes later after hearing nothing and was told to come get it from the front desk...Not anything to ruin my stay but how is that customer service?
Matthew
Matthew,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
I liked the room having a kitchen and laundry. We saved money by cooking our own meals and doing our own laundry. It was within walkable distance of town. I loved the little park with the whale statue and the boardwalk path. Staff was friendly and would get us extra supplies as needed. There was free transportation to the airport. It was a very comfortable stay!