6/10 好
2026 年 4 月 14 日
The room was very clean. The kitchen was fully equipped. The area was absolutely beautiful. We were completely satisfied until the refrigerator/freezer broke. We didn't realize it until we noticed the ice cream sandwiches melted in the box. The waffles were mush!! We had to throw away everything from the freezer. The fridge wasn't cold enough for the dairy meats so to be cautious we threw away all the food. I contacted the desk. A hotel maintenance person confirmed it wasn't working. The desk calls me and says they are sending up a small refrigerator. Then a I get another call telling me they can't get a small refrigerator before we check out on Saturday. They apologize and say they will give me a $50 credit for the food I lost which was actually more than that. We ended up leaving earlier the last day especially since now we have no refrigerator. To date I've never seen a $50 credit. It just turned me off and the sad part is I would have given this 5 stars if that hadn't happeded.
CINDY
CINDY,5 晚家庭旅行
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