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Master Gramado Hotel

3.5 star property
Family-friendly hotel with 2 outdoor pools, near Gramado Covered Street

Choose dates to view prices

In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • Conference center

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CNY394
CNY411 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • Sleeps 4

View all photos for Twin Room Superior

Minibar, in-room safe, desk, blackout drapes

Twin Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout drapes

Double Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, in-room safe, desk, blackout drapes

Family Room (Superior)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Especial)

Minibar, in-room safe, desk, blackout drapes

Family Room (Especial)

  • Sleeps 4

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • 20 sq m
  • Sleeps 3

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • 20 sq m
  • Sleeps 4

View all photos for Apartment Deluxe

Minibar, in-room safe, desk, blackout drapes

Apartment Deluxe

  • 20 sq m
  • Sleeps 4

View all photos for Family Room (Especial)

Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes

Family Room (Especial)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Room

Premier Room | Living area | 50-inch LCD TV with cable channels, TV

Premier Room

  • Mountain view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout drapes

Junior Room

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Master with View

Minibar, in-room safe, desk, blackout drapes

Suite Master with View

  • 74 sq m
  • Sleeps 2

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 43 sq m
  • Sleeps 2

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • 25 sq m
  • Sleeps 2

View all photos for 1-Bedroom Apartment Deluxe with Garden View

Minibar, in-room safe, desk, blackout drapes

1-Bedroom Apartment Deluxe with Garden View

  • 25 sq m
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • 25 sq m
  • Sleeps 3

View all photos for Apartment Classic

Minibar, in-room safe, desk, blackout drapes

Apartment Classic

  • 25 sq m
  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

View all photos for Superior Family Room

Minibar, in-room safe, desk, blackout drapes

Superior Family Room

  • Sleeps 3

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About the neighborhood

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.4 km
  • Mini Mundo - 6 min walk - 0.6 km
  • Rua Torta - 7 min walk - 0.7 km
  • Gramado Central Avenue - 9 min walk - 0.8 km
  • Gramado Covered Street - 13 min walk - 1.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive
  • Salgado Filho Intl. Airport (POA) - 113 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria Tematica - ‬5 min walk
  • ‪Pizzaria Temática Porto Pirata - ‬9 min walk
  • ‪Maison de la Fondue - ‬10 min walk

About this property

Master Gramado Hotel

Placing you just a 5-minute drive from Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness center, a seasonal outdoor pool, and a children's pool.

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 35 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Conference center (2207 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Rollaway beds are available for BRL 110 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 66 per pet, per day

Parking

  • Self parking costs BRL 35 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

Is there a pool at Master Gramado Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Master Gramado Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Master Gramado Hotel?

Yes. Self parking costs BRL 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Master Gramado Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is noon.

What is there to do at Master Gramado Hotel and nearby?

Master Gramado Hotel has 2 outdoor pools and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Master Gramado Hotel?

Yes, there's an onsite restaurant.

What's the area around Master Gramado Hotel like?

Master Gramado Hotel is a short 15-minute walk from Gramado Covered Street and 9 minutes' walk from Rua Torta.

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Reviews

Master Gramado Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

A good cost x benefit
Samuel, 2-night trip
Verified

6/10 Good

It was Just ok
Samuel, 2-night trip
Verified

10/10 Exceptional

Top
Poliana, 2-night trip
Verified

4/10 Fair

Infelizmente percebi uma queda na qualidade do hotel em relação à minha última estadia. O atendimento e a conservação dos ambientes deixaram a desejar desta vez. Espero que o padrão volte a melhorar, pois sempre considerei o hotel uma boa opção.
Cintia, 1-night trip
Verified

10/10 Exceptional

Foi perfeita. Excelente café da manhã, quarto com cama maravilhosa, vista especial do Vale e academia ampla para as atividades físicas.
Alexandre, 4-night trip
Verified

2/10 Poor

Hotel MUITO VELHO, fede muito a mofo os corredores, cortinas dos quartos fedem muito tb! Ar condicionado nem as paletas para direcionar o vento tem, banheiro muito velho, colchão péssimo, travesseiro pior ainda! N fiquem lá pq é péssimo. Tem um café da manhã bom e atendentes atenciosos mas não tem como Se hospedar lá, principalmente pessoas alérgicas como meu marido e minha filha. Cheiro muito forte mesmo e o mínimo q devia fazer era cancelar nossas diárias pq precisei, por saúde, trocar de hotel! Academia toda velha tb, um corte ali é tétano na certa. Precisa fechar e fazer uma reforma URGENTE
Maria f m, 4-night trip
Verified

8/10 Very good

Quarto está parecendo muito velho , área do chuveiro suja
Luciano, 2-night trip
Verified

8/10 Very good

Ótima localização e café da manhã, espaço de recreação muito bom, mas o hotel como um todo carece de manutenção
Cesar Augusto, 1-night trip
Verified

2/10 Poor

Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Marcus Vinícius, 1-night trip
Verified

10/10 Exceptional

Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Sthefany, 2-night trip
Verified

8/10 Very good

Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Rafaela, 1-night trip
Verified

10/10 Exceptional

Maravilhosa, estrutura bem legal e funcional
Marcio, 5-night trip
Verified

6/10 Good

Fiquei decepcionado. Escolhi o Master Gramado porque há muito tempo estive no hotel, além das fotos e status de boa hospedagem que aparecem nas avaliações dos apps. Mas parece que o hotel foi um pouco (nem tão pouco) abandonado... piso manchado, paredes estufadas por infiltração, com marcas de água escorrendo... moldura da janela caindo, lustres enferrujados, carpete com rasgos e relevos... móveis gastos, com quinas quebradas... mato nascendo na área externa, inclusive no ambiente da piscina... Decepcionante também o café da manhã, fraco para o nível de hotel que se pretende vender... Havia um evento e a parte envidraçada para o vale estava inacessível, uma pena restringir os outros hóspedes. Outra: com diárias de R$ 500,00, ainda têm coragem de cobrar estacionamento dos hóspedes, com a desculpa de que é terceirizado... A equipe, no entanto, bem atenciosa e simpática, mas de longe o que ficou foi a má impressão de um prédio largado e com serviço que não condiz com o status que se apresenta.
RODRIGO, 1-night trip
Verified

4/10 Fair

Piscina fria Check in demorado mais de 40 minutos esperando,e o chá que havia na recepção colocaram apenas uma térmica ao acabar não providenciaram reposição em 24 HS,e muitas garrafas de cerveja espelhadas sem ninguém para limpar
Fabricio, 1-night trip
Verified

10/10 Exceptional

Quarto maravilhoso, estadia perfeita. Ar-condicionado barulhento, mas me acostumei com o som
Vinicius F, 1-night trip
Verified

8/10 Very good

Bom
Valkiria, 1-night trip
Verified

8/10 Very good

Sim
Márcia, 5-night trip
Verified

8/10 Very good

Cama muito boa, travesseiro bom, limpeza excelente. Ótimo custo benefício. Espaço Kids e monitores excelentes!
Pascoal, 1-night trip
Verified

10/10 Exceptional

Equipe gentil e acolhedora!! Hotel bem localizado, café da manhã maravilhoso! Hotel perfeito para estadia com crianças, o Topete é um amor, a sala Kids é enormeeee! Recomendo.
MONICA, 1-night trip
Verified

10/10 Exceptional

O hotel é ótimo. Perto do centro, dá para ir a pé. O café da manhã é variado, atende bem, as comidas são gostosas. O quarto é limpo sempre, as toalhas
Paloma, 6-night trip
Verified

6/10 Good

Já um pouco antigo. Para ser Gramado o café deixa a desejar
Mônica, 7-night trip
Verified

10/10 Exceptional

O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Gabriela, 4-night trip
Verified

2/10 Poor

Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Amanda, 1-night trip
Verified

8/10 Very good

Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Julio César Vicente, 2-night trip
Verified

8/10 Very good

a localização e o espaço do hotel
Chrisley, 6-night trip