Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Mountain hotel with 2 restaurants, near Ripley's Aquarium of the Smokies

Choose dates to view prices

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (11)

  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Microwave in a common area
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Laundry facilities
  • Pets allowed
  • Elevator
  • Self parking (surcharge)
  • Outdoor swimming pools
  • Mini-fridge
The current price is CNY703
CNY792 total
includes taxes & fees
Feb 5 - Feb 6

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony (Furnished)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Hair dryer
Desk
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Desk
Wardrobe or closet
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Ben & Jerry's - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference space (4674 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2025
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge

Special features

Dining

Altitude & Rooftop Bar - Onsite restaurant.
Bear Trail Café - Onsite café. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs USD 15.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Indigo Gatlinburg Downtown by IHG?

Yes. Self parking costs USD 15.00 per day.

What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?

Hotel Indigo Gatlinburg Downtown by IHG is a short 5-minute walk from Anakeesta and 7 minutes' walk from Ripley's Aquarium of the Smokies.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

What guests liked

  • Breakfast was delicious and offered lovely views from the rooftop restaurant. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was great I loved everything about this hotel.
Marina, 2-night trip

10/10 Exceptional

Room was great, staff was friendly, restaurant upstairs was delicious. Will definitely be coming back to stay here
Katherine, 2-night trip

10/10 Exceptional

Clean room .. very up to date .. last lady at check in was very nice ..
Robin, 1-night trip

10/10 Exceptional

AMAZING! Just please remember parking is not included in your stay.
Lashyla, 5-night trip

10/10 Exceptional

Amazing hotel, in the heart of Gatlinburg.
Victor, 2-night trip

10/10 Exceptional

Very nice and clean Hotel
JUAN, 1-night trip

10/10 Exceptional

Very nice hotel. Great staff. Great location
Karen King, 3-night trip

10/10 Exceptional

Beautiful!
Richard, 1-night trip

10/10 Exceptional

New Clean Nice.
Mark, 5-night trip

8/10 Very good

The room was clean and very comfortable
Amanda, 3-night trip

10/10 Exceptional

Friendly staff and clean facility. The hotel is so nice and moder
Johann, 2-night trip

10/10 Exceptional

I would come back to Gatlinburg JUST to stay at this hotel. Everything was excellent, especially the roof top area. The staff were amazing!
Amanda, 2-night trip

10/10 Exceptional

This hotel is amazing! Thankful for the cleanliness and quiet of the indigo.
Micah, 1-night trip

10/10 Exceptional

Very comfortable!
Tiera, 2-night trip

10/10 Exceptional

I really enjoyed my stay here! The staff were very friendly and welcoming from the moment I arrived, which made the experience even better. The views were absolutely beautiful-especially from the rooftop restaurant, which was spotless and a stunning overlook of Gatlinburg. The location was also perfect, just a short walk to Downtown Parkway, making it super convenient to explore the area.
Viridiana, 2-night trip

10/10 Exceptional

The price for the location and amenities was great. The views, pool, and staff were all A+. We will be staying here again…and again! Thank you Victor!
Joshua, 1-night trip

10/10 Exceptional

Exceptional Hotel near attractions

Very much enjoyed the stay. The hotel is within walking distance of downtown and to the attractions in Gatlinburg. Shower was amazing and the bed comfortable. Balcony was very nice and clean. One weird thing is that most of the employees are foreigners but they are very nice. Would definitely stay here again.
JOHN, 3-night trip

10/10 Exceptional

Brand new hotel that had the best heated infinity pool and roof top bar! Very comfortable bed and linen! Walking distance to everything so nice not to deal with finding parking but did charge us $15/day after I was told on the phone that there is no fees…
Patricia, 3-night trip

10/10 Exceptional

The lobby was very elegant and chic . The staff and reception clerks were sweet and genuine . I appreciated them for being attentive and understanding with any booking issues that I had . Our room was very clean , elegant and super comfy . Other than our showering amenities being out . We had a great and pleasant stay. The next morning , having a lovely breakfast on the rooftop restaurant was beautiful and scenic views . The breakfast was yummy and delicious . My fiancé and I both had a very pleasant stay . We wouldn’t mind doing it again . :) Thank you to the staff !
Chelsea, 1-night trip

10/10 Exceptional

This hotel is beautiful! Very clean. The rooftop bar had an amazing view! The food was great at the restaurant on the rooftop as well. Being that this is a brand new hotel, I think the restaurant could be run a little smoother but overall great!
Christina, 5-night trip

10/10 Exceptional

Just a note that the Hotel is New. Everything is very well designed and executed. The restaurant and coffee bar are still going through growing pains.
Tim, 1-night trip

8/10 Very good

Not bad
Balakrishnan, 1-night trip

10/10 Exceptional

Excellent hotel with everything you need on the property. This hotel is located on the eastern end of the main strip so once you’re parked in the secure covered parking garage you can simply walk the strip and avoid the heavy traffic. There are several back roads to avoid driving down the main strip for faster access to and from the mountains as well. This is a newer hotel with upgraded everything. Restaurant on the rooftop with a view and coffee shop on property and snack closet in the lobby. Comfy bed and superb shower. This will likely be my go to hotel for Gatlinburg. You may even get lucky and see their friendly Blackbeard stroll through the parking garage in the early mornings.
Michael, 3-night trip

8/10 Very good

Very nice hotel. No directions in the room on how to use coffee machine. Needed to ask at the desk. Would have preferred regular coffee and machine.
Sandra, 2-night trip

10/10 Exceptional

Impressive Indigo

Every one on staff was amazing. Especially the front desk, the restaurant, Emilia, Madonna, and Alex. The maid, everyone.
Patty, 2-night trip