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Hotel del Paine

Property class: 3
Torres del Paine hotel with restaurant and bar/lounge

Choose dates to view prices

Surrounded by the majestic beauty of Torres del Paine National Park, Hotel del Paine offers a warm welcome with a free breakfast buffet and an airport shuttle. Unwind in the garden or take advantage of bike rentals to explore your surroundings. With laundry facilities, an indoor pool, and helpful staff praised by guests for their assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Airport shuttle
  • Area shuttle
  • Ferry terminal shuttle
  • Bus station shuttle
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
  • Premium bedding
The current price is CNY2,100
CNY2,100 total
May 3 - May 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib

Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, blackout drapes, travel crib

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

Premium bedding, desk, blackout drapes, travel crib

Double Room Standard

  • Sleeps 3

View all photos for Triple Room Standard

Premium bedding, desk, blackout drapes, travel crib

Triple Room Standard

  • Sleeps 4

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About the neighborhood

Map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine

What's nearby

  • Serrano River - 1 min walk - 0.1 km
  • Torres del Paine National Park - 10 min drive - 5.1 km
  • Lago Pehoe - 30 min drive - 21.7 km
  • Salto Chico Falls - 32 min drive - 22.4 km
  • Salto Grande - 51 min drive - 30.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 35.6 miles/57.3 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Don Pascual 1940 - ‬13 min walk
  • ‪Qawasqar - ‬11 min walk
  • ‪De Agostini - ‬11 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬10 min walk
  • ‪Los Colonnos Del Sur - ‬1 min walk

About this property

Hotel del Paine

At Hotel del Paine, you'll be within a 10-minute drive of Torres del Paine National Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle from 10:00 AM to 6:00 PM*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 75 kilometers*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Hiking/biking trails
  • Horse riding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Travel crib

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Housekeeping once per stay

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per person (roundtrip)
  • Ferry terminal shuttle and bus station shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between August 3 and September 5.

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 150 (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Is Hotel del Paine currently open?

The property is closed between August 3 and September 5.

Does Hotel del Paine offer free cancellation for a full refund?

Yes, Hotel del Paine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel del Paine?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel del Paine?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel del Paine?

Yes, an airport shuttle is available from 10:00 AM to 6:00 PM on request. The charge is USD 150 per person roundtrip.

What are the check-in and check-out times at Hotel del Paine?

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel del Paine and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a picnic area and a garden.

Are there restaurants at or near Hotel del Paine?

Yes, there's an onsite restaurant.

What's the area around Hotel del Paine like?

Hotel del Paine is located a short 1-minute walk from Serrano River.

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Reviews

Hotel del Paine Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Wifi
Food
View
Location

Reviews

Verified

10/10 Exceptional

Lovely staff us the super friendly dogs and pony (at the time we stayed) made a great place feel even better.
Robert, 4-night trip
Verified

8/10 Very good

Staff were welcoming, and it’s a wonderful setting. We loved the communal lounge areas, these were perfect to relax in after a long day hiking. Log fires were an added bonus! Buffet was so much better than expected, as pescatarians we felt there was plenty for us. Lots of variety as well.
HANNAH, 1-night trip
Verified

10/10 Exceptional

Clean and very beautiful design
Amanda, 2-night trip
Verified

10/10 Exceptional

Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine!
Amy, 3-night trip
Verified

10/10 Exceptional

room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again.
Xiangdong, 1-night trip
Verified

10/10 Exceptional

The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food!
Peter, 2-night trip
Verified

10/10 Exceptional

Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days.
Mircea, 4-night trip
Verified

6/10 Good

The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel.
Evan, 2-night trip
Verified

10/10 Exceptional

Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Chris, 2-night trip
Verified

10/10 Exceptional

We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay
Verified

10/10 Exceptional

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.
Michael, 3-night trip
Verified

8/10 Very good

Comfortable, clean beds. Wifi was just OK.
Richard, 1-night trip
Verified

10/10 Exceptional

Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.
Verified

10/10 Exceptional

The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
BRANDIE, 2-night trip
Verified

10/10 Exceptional

Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Anne, 4-night trip
Verified

10/10 Exceptional

Every thing is good except the WiFi.
ZHAOLIANG, 1-night trip
Verified

8/10 Very good

When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.
Lisa, 5-night trip
Verified

8/10 Very good

Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Nobuyasu, 3-night trip
Verified

10/10 Exceptional

The acomodacions were not great considering the price.
Rachel de Carvalho, 2-night trip
Verified

8/10 Very good

September Stay

Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English.
Verified

10/10 Exceptional

This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Devalekha, 1-night trip
Verified

8/10 Very good

Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Laura, 4-night trip
Verified

6/10 Good

Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty.
Verified

10/10 Exceptional

Ótima experiência! Ficamos 3 noites em familia, incluindo uma criança de 4 anos. Agradeço a recepção da Elisabeth e pela equipe durante a estadia. O hotel está muito bem localizado e os serviços são de boa qualidade. Café da manhã completo e boas opções no jantar. Recomendo!
Pedro Pereira, 1-night trip
Verified

10/10 Exceptional

Posto incantevole a Rio Serrano. Colazione e personale ottimi. Bellissimo posto dove trascorrere del tempo con panorama sul rio e paine grande e torri.
emiliano, 1-night trip