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Cardiff Bute Terrace Hotel By Belvilla

Property class: 3
City-center hotel, steps from Utilita Arena Cardiff

Choose dates to view prices

In the heart of Cardiff, Citrus Hotel Cardiff by Compass Hospitality offers a warm welcome with helpful staff. Connect to in-room WiFi, enjoy coffee or tea in the lobby and take advantage of luggage storage for a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
The current price is CNY309
CNY371 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family of 3 Room

Standard Family of 3 Room | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Family of 3 Room

  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Triple Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room with View

Deluxe Twin Room with View | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Deluxe Twin Room with View

  • City view
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room with View

Deluxe Double Room with View | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Deluxe Double Room with View

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pet friendly
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8.4 out of 10, Very Good, 3,114 reviews
The price is CNY441
CNY529 total
includes taxes & fees
May 4 - May 5
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About the neighborhood

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Utilita Arena Cardiff - 1 min walk - 0.0 km
  • St. David's - 6 min walk - 0.6 km
  • Cardiff Castle - 11 min walk - 0.9 km
  • Bute Park - 12 min walk - 1.1 km
  • Cardiff Bay - 18 min walk - 1.6 km

Getting around

  • Cardiff International Airport (CWL) - 32 min drive
  • Bristol International Airport (BRS) - 79 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 8 min walk
  • Cardiff (CFW-Cardiff Train Station) - 8 min walk

Restaurants

  • ‪Knoops - ‬5 min walk
  • ‪Prezzo - ‬3 min walk
  • ‪Espresso Bar - John Lewis - ‬3 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Cardiff Bute Terrace Hotel By Belvilla

Cardiff Bute Terrace Hotel By Belvilla offers a fantastic location, putting you just a 5-minute walk from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David. Also, St. David's and Capitol Shopping Centre are within just a 10-minute walk. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 40
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Does Cardiff Bute Terrace Hotel By Belvilla offer free cancellation for a full refund?

Yes, Cardiff Bute Terrace Hotel By Belvilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cardiff Bute Terrace Hotel By Belvilla?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cardiff Bute Terrace Hotel By Belvilla?

Sorry, there's no onsite parking at Cardiff Bute Terrace Hotel By Belvilla.

What are the check-in and check-out times at Cardiff Bute Terrace Hotel By Belvilla?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Cardiff Bute Terrace Hotel By Belvilla?

No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.

What is there to do at Cardiff Bute Terrace Hotel By Belvilla and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Cardiff Bute Terrace Hotel By Belvilla like?

Cardiff Bute Terrace Hotel By Belvilla is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Principality Stadium.

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Reviews

Cardiff Bute Terrace Hotel By Belvilla Reviews

7.6

Good

7.6

Cleanliness

8.8

Location

8.4

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Bathroom
Shower
Air conditioning
Water

Reviews

Verified

10/10 Exceptional

Really convenient for the city, rail.
Andrew, 1-night trip
Verified

10/10 Exceptional

Everything is excellent
SALAKO, 3-night trip
Verified

2/10 Poor

Arrived at hotel and Hotel was shut for renovation !! Travelled for 2 hours to get here !
Karen, 1-night trip
Verified

2/10 Poor

The staff are very rude
Shane, 3-night trip
Verified

2/10 Poor

Wouldn’t let under 18 year olds in with any adults
Ethan, 1-night trip
Verified

8/10 Very good

No parking took over hour to find parking that cost £30 wasn’t told that parking area was under construction otherwise all fine
Susan, 1-night trip
Verified

10/10 Exceptional

.
Zlatan, 1-night trip
Verified

2/10 Poor

Room card not working, staff tried best but no one’s card was working, not even to get into the actual hotel.
Suzie, 1-night trip
Verified

4/10 Fair

Hotel taken over by new ownership since booking made. Major construction work going on outside. Car park a building site. Hotel looks like it couldn't possibly be open from the outside! Some rooms unbearably hot due to sun shining through windows that don't open. Rooms clean but paint/plaster dried onto floors/surfaces and TV screen. No soap, shampoo gel or rubbish bin. The only good things were the polite receptionist and convenient location to the utilita arena (main reason for booking). We wouldn't stay here again.
Heather, 1-night trip
Verified

4/10 Fair

The room spelt strongly of mould and damp. The show cubicle leaked water all over the floor. The bar was closed at 10:30 when we tried to use it rather than 11:30pm as advertised and no apology was offered room service with a tray charge of £5. The bed was comfortable.
Neil, 1-night trip
Verified

4/10 Fair

We had a disappointing experience during our stay. The bathroom was not properly cleaned, with dirty towels left behind. Parking was advertised as available for £12, but it was actually under renovation. We were not informed of this in advance. There were no proper payment options on arrival. The only way to pay was via email or text, which was not possible due to poor signal and no internet access. This should have been communicated beforehand so we could have paid in advance. The staff were unhelpful and rude. We arrived a few hours early and were told to leave and return at 4pm, despite the website stating check-in is at 3pm. Overall, the lack of communication and poor service made the stay frustrating - not worth the price paid at all.
Abbey, 1-night trip
Verified

10/10 Exceptional

Friendly staff , convenient for location & lovely breakfast
Karen, 1-night trip
Verified

2/10 Poor

The hotel was impossible to find. There was no signage, blacked out windows and the neighbouring building had white washed windows that looked closed up. On the other side of the entrance had gates closed up with a padlock and chain with a sign saying academy. It really looked like a disused building! We drove around trying to find a car park that doesn’t exist, despite the email the day before our stay giving us parking instructions. We had to pay £30 parking at a nearby car park and walk. We booked a room with a view but the windows had a film blocking out any view. There was no soap in the room! No kettle apart from a drink station down in the lobby, which had cold water in the urn and no cups. Later in the evening a different member of staff told us of a free parking elsewhere but when we asked when we checked in, they didn’t help us. No bedside tables, very basic. We booked a twin but had to separate the beds ourselves.The mattress was full of craters where there were large dips. Booked a deluxe room but it seems that they are all just standard which we paid extra for. Not like the photos. Room was hot, unable to open windows. Only 1 pillow each and no spares. Key cards kept failing to work even though a conscious effort was made to keep it away from our phones. Seemed to have some recent decor updates but very basic and plain. Doors are very loud and bang shut so very hard to get any sleep. Great location for the arena but otherwise needs a lot of sorting Except refund!
Very basic room despite booking deluxe. Uncomfortable beds with crater sized dips!
From the car you couldn’t see into the building. Car park gates locked with a chain.
Rubbish kept building outside reception. No signs, looked like an abandoned building.
Our room with a view was blocked with an opaque film and could not open at all for fresh air and condensation built up in the night causing water puddles on the ‘sills’
Lianne, 1-night trip
Verified

10/10 Exceptional

First time staying at this property, spacious room ,clean , staff were amazing ,nothing was too much for them, breakfast was also good and plenty of choice.
Dilys, 3-night trip
Verified

8/10 Very good

Hotel was right next to the arena so that was great!
Tara, 1-night trip
Verified

10/10 Exceptional

The property was very central everything within walking distance, staff very friendly immaculate room happily stay again
Michelle, 3-night trip
Verified

8/10 Very good

Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Euryn, 2-night trip
Verified

8/10 Very good

Good spot walking distance into city mall.
Perry, 1-night trip
Verified

8/10 Very good

Citrus is easy to find & is a great hotel with far more potential. The rooms are a good size with decent en-suite bathrooms & the beds are exceptionally comfortable.
Gareth, 2-night trip
Verified

10/10 Exceptional

very good stay

The hotel is clean, the staff is fantastic. Don't expect it to be fanzy, it's very simple but the price is very good.
Alessio, 1-night trip
Verified

10/10 Exceptional

Fab place to stay for shopping or a night out.

Lovely hotel. Very central and breakfast was yummy. Perfect for a girls trip away. We drive due to rail stiles but it is also a close walk from the train station.
Gillian, 1-night trip
Verified

8/10 Very good

Comfy Bed

Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.
Gail, 1-night trip
Verified

10/10 Exceptional

Really helpful & friendly staff. Very good value.
1-night trip
Verified

10/10 Exceptional

Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended
Elle, 1-night trip
Verified

8/10 Very good

Friendly staff at reception and a big, clean room. Thank you!
Anthony, 1-night trip