There has bit conflict with hotel when we check in, we through Hotel.com booking 1 room 3 adults 2 nights but the hotel tell us the room is for 2 adults & 1 child under 12, we need tp pay extra 30P fro 1 night. I spend more than1 hours with IDD, email to contact Hotel.com hotline ask for assistant but he reply me to pay extra 60P to hotel, I don't agree & the Hotel.com staff need to seek for Manager advice but finally no reply from Hotel.com. Last we talk to hotel senior staff & finally no need to pay extra to stay.
Couson
Couson,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2026 年 4 月 22 日
Went down when breakfast started at 6:30 and the hashbrowns were already cold.
Antony
Antony,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 16 日
excellent breakfast, lots of choice, rooms very clean. good overall.
Sally
Sally,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 14 日
Fresh, hot breakfsst, good range of items available. Staff friendly and helpful. Room sparkling clean!! Nice quiet hotel even though there were lots of guests there. Would recommend.
Louise
Louise,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 11 日
Everything walkable and a great standard of INN type accommodation
MARTIN
MARTIN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 8 日
Very good service.
Clean room
Piyush
Piyush,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 6 日
Really clean hotel. Loved the level of cleanliness we met. Really friendly and helpful staff
Tonye
Tonye,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 2 日
Fantastic staff
Florian
Florian,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 22 日
Nicholas
Nicholas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 20 日
Very covenant location, walking distance to shops and restaurants, only 20 minute walk to the harbour.
We were more than satisfied as its a budget hotel ,we though the quality of breakfast was good and our room was clean
, the bed was comfortable, shower nice and hor ,nothing to complain about.
June
June,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 16 日
Far better than expected from a budget chain express hotel!
Staff superb and free full English breakfast was a suprise
Neil
Neil,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 16 日
Clean, Friendly and helpful Staff
William
William ,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 13 日
So convenient for a concert at the Lighthouse.
Ewart
Ewart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 9 日
Very comfortable and suited our needs
Jacqueline
Jacqueline,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 8 日
Amazing hotel can't wait to come back. Very posh. Breakfast fantastic. Friendly staff very helpful comfortable bed and room tea and coffee in room also nice touch ironing board iron hairdryer Dove soap and shampoo perfect stayed for 3 nights.
Christine
Christine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 8 日
Rooms weee clean and tidy. Check-in staff very friendly
Andy
Andy,1 晚行程
Hotels.com真实 住客点评
6/10 好
2026 年 2 月 24 日
Nick
Nick,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 23 日
Staff were lovely,room was basic,as expected,but clean and roomy ,would have liked a bigger bed.but overall a pleasant 1 night stopover.
CHRISTINE
CHRISTINE,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 19 日
Room was absolutely freezing on arrival. And bedding dirty/stained with dodgy stains
The bathroom had no form of heating at all .
Bedding was changed. But it should never have been like that
Heating we were told had been sorted, complained again, was told it was on but it went off again 5 minutes later then i was given a portable heater . So three attempts to lift the room temperature from 14 degrees on a wet windy cold day . It was obvious that this is an issue they are used to dealing with .
I was offered a free drink but i asked for the manager to contact me regarding a room reduction as my visits to reception were getting frustrating . I have not had any contact
Breakfast was ok but we were there at exactly 6.30and it was already tepid. The scrambled eggs were something weird - question “egg”
Staff were accommodating but they most certainly appeared used to having to deal with a heating issue .
I was offered another room (for the mattress) then told I couldn’t have be offered another room (for the heating ) because they were full . Rather contradictory -maybe the heating was the same in all rooms ?)
Chosen for convenience to ferry and early breakfast , was steeply priced for what was delivered, even if we had had heating, definitely wouldn’t stay again.
julie
julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 18 日
Very clean and comfortable room and helpful staff.
Very good self service breakfast included although being picky it would have been nice to have had fried eggs and mushrooms available with the cooked breakfast. We would certainly be happy to use the hotel again.
Chris
Chris ,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 16 日
Tried multiple times to get a VAT receipt, who knows why they don’t want to supply one..