Very disappointing stay, especially for a 4-star hotel.
Our first and second rooms were both unclean, with stained carpets, marks on surfaces, and even makeup marks on the pillow. After being moved twice, the third room initially seemed better, but we later found a small torn bag with white powder residue near the bed, which was extremely concerning as we were staying with a child.
Changed hotel and was given a full refund for the two nights, would not recommend at all.