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Hesperia Andorra

Property class: 4
Hotel with spa, near Caldea Spa

Choose dates to view prices

Hesperia Andorra offers a serene escape in the heart of the shopping district, close to Pyrenees Andorra Shopping Centre. Relax on the rooftop terrace, indulge in Spanish cuisine at Restaurante Kronos or unwind at the onsite spa and sauna.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY443
CNY496 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

7.4 out of 10
Good
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a large bed, a desk with a lamp, a chair, and a view of buildings through the window.

Junior Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very Good, 544 reviews
The price is CNY393
CNY444 total
includes taxes & fees
Apr 26 - Apr 27
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About the neighborhood

Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700

What's nearby

  • Caldea Spa - 5 min walk - 0.4 km
  • Illa Carlemany Shopping Center - 6 min walk - 0.6 km
  • Fountain Circuit 1 Trail - 8 min walk - 0.7 km
  • Andorra Massage - 12 min walk - 1.1 km
  • Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • Blagnac Airport (TLS) - 165 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 42 min drive
  • Porté-Puymorens Station - 42 min drive

Restaurants

  • ‪La Buena - ‬4 min walk
  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬3 min walk
  • ‪Alt Benestar Cafè - ‬2 min walk
  • ‪La Suculenta - ‬3 min walk
  • ‪Taverna Forest - ‬3 min walk

About this property

Hesperia Andorra

Hesperia Andorra features a rooftop terrace and puts you within a 10-minute walk of Caldea Spa. Guests can indulge in spa services at the spa, and Spanish cuisine is served at Restaurante Kronos, which is open for breakfast and dinner. Other features include an indoor pool, a sauna, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property's pool and sauna is closed 1-4:30 PM
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 24 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos - This restaurant specializes in Spanish cuisine and serves breakfast and dinner.
Lobby Bar - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 to 20 for adults, and EUR 8 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night (maximum EUR 20 per stay)

Parking

  • Covered self parking costs EUR 24 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 7.00 per person, per stay. Facilities include a sauna, a spa, and a swimming pool.
  • Pool access available from 10:00 AM to 10:00 PM
  • Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany

Frequently asked questions

Does Hesperia Andorra offer free cancellation for a full refund?

Yes, Hesperia Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hesperia Andorra?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hesperia Andorra?

Yes, pets are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hesperia Andorra?

Yes. Self parking costs EUR 24 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hesperia Andorra?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hesperia Andorra and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hesperia Andorra also has a sauna.

Are there restaurants at or near Hesperia Andorra?

Yes, Restaurante Kronos offers Spanish cuisine.

What's the area around Hesperia Andorra like?

Hesperia Andorra is a short 5-minute walk from Caldea Spa and 17 minutes' walk from Pyrenees Andorra Shopping Centre.

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Reviews

Hesperia Andorra Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Service staff
Location
Restaurant
Store
Room
Food

Reviews

Verified

10/10 Exceptional

The location was perfect, the room was clean, quiet, comfy, and we really enjoyed the little spa too! Staff was helpful, and we had a great time in Andorra!
Gabor, 5-night trip
Verified

6/10 Good

Rooms were fine. Pool u have to book and can only have for an hour which is pretty annoying because it doesn’t say this anywhere I could find
Douglas J, 2-night trip
Verified

10/10 Exceptional

A well placed hotel, convenient for the shops and restaurants.
Dennis, 6-night trip
Verified

10/10 Exceptional

A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Dennis, 6-night trip
Verified

10/10 Exceptional

Staff at check in were great. Very helpful with getting luggage to the room.
Mary, 1-night trip
Verified

8/10 Very good

Overnight stop

Staff were helpful and warming. The room was good but the hotel is on a busy road so a little noisy at times in the room. Overall good and if going back would stay there again
George, 1-night trip
Verified

6/10 Good

4th star still to gain

Nice hotel but equipment is aged as from photos, hoping rénovation Is made sooner than the May 2025 as announced to really deserve the 4th star.
3-night trip
Verified

4/10 Fair

-
Josep Lluis, 1-night trip
Verified

4/10 Fair

Big rooms but cigarette smell everywhere.
Mikko S., 1-night trip
Verified

4/10 Fair

Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
1-night trip
Verified

2/10 Poor

Horrible, Shower was not working properly and the shower head was broken, called ahead to make sure we could get to the ski station quickly, they lied about that closest one was 49 min away. They didn’t even add the ski and gear rental like requested, they also said they offered this when it was a lie. They also lied about parking availability and called ahead to confirm this. The electric plugs in the room didn’t even work so I could charge any of my devices. What a joke of a hotel and service. Horrible experience.
Thomas, 2-night trip
Verified

6/10 Good

Todas las amenities tienen un costo extra, empezando por el uso de la piscina. El parking siempre estaba 100% ocupado. No había servicio a la habitación, ni de un vaso con hielo, a pesar de ser semana santa y todavía estar en temporada alta en Andorra.
Tatiana, 2-night trip
Verified

4/10 Fair

Pour le prix vraiment bof bof
Sandy, 2-night trip
Verified

10/10 Exceptional

Espectacular
Alan, 2-night trip
Verified

8/10 Very good

Desayuno bien
Rodrigo, 2-night trip
Verified

10/10 Exceptional

O cardápio do cafe excelente muiyo bom em tudo
GELSON BERNARDO, 1-night trip
Verified

10/10 Exceptional

Tout etait très bien
Nicolas, 2-night trip
Verified

10/10 Exceptional

Lo mejor es que esta muy bien situado
Ines, 3-night trip
Verified

6/10 Good

Hotel bem centralizado perto da rua principal Carlemany, bem perto do Caldea Spa! Café da manhã bom, roupas de cama e banho excelente! O que precisa melhorar muito é a equipe da recepção, quem nos atendeu uma rapaz de barba muito frio, indiferente, zero informações, nem se quer nos mostrou o elevador, finalizou o atendimento e deu as costas, minha filha que perguntou onde era o elevador para ir para o apartamento! No segundo dia qd fui tomar café da manhã, eu estava colocando café na xícara em uma máquina qd de repente veio uma funcionária loira, com maior grosseira, baixou o suporte onde sai o café, sem se quer pedir licença! Bem grossa essa senhora
Angelita, 3-night trip
Verified

8/10 Very good

Correcto. A tener en cuenta que han cambiado de nombre ahora se llama hotel fénix
Anna, 1-night trip
Verified

8/10 Very good

Nett aufbereitet
Kyrill, 1-night trip
Verified

10/10 Exceptional

Recepção atenciosa, localização excelente e confortável apartamento.
Rafael, 1-night trip
Verified

8/10 Very good

La habitación estaba muy bien, la cama muy cómoda
Eva, 3-night trip
Verified

10/10 Exceptional

Dejlige værelser med gode senge. Lækker morgenmad. Desværre noget støj fra baren på taget, de spillede meget højt.
Lone, 2-night trip
Verified

8/10 Very good

Muy bien
Francisco, 1-night trip