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Novotel Citygate Hong Kong

Property class: 4
Mountain hotel with 3 restaurants, connected to a shopping center, near Citygate Outlets

Choose dates to view prices

Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY767
CNY867 total
includes taxes & fees
May 6 - May 7

Why we love this property

Pool perfection
This hotel boasts a seasonal outdoor pool for adults and a children's pool for little ones. Perfect for splashing fun during warm weather.
Culinary delights galore
Culinary explorers can enjoy three restaurants with international and Italian dishes, plus a cafe and bar. The buffet breakfast includes vegan options.
Robe and room service
Luxuriate in plush bathrobes after a late-night minibar indulgence. Blackout drapes ensure peaceful slumber, with 24-hour room service just a call away.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(103 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(40 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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9.4 out of 10, Exceptional, 1,936 reviews
The price is CNY651
CNY736 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 km
  • Ngong Ping Cable Car Tung Chung Station - 6 min walk - 0.6 km
  • Tung Chung New Development Ferry Pier - 6 min walk - 0.6 km
  • Tung-O Ancient Trail - 3 min drive - 2.1 km
  • Tung Chung Fort - 3 min drive - 1.8 km

Getting around

  • Hong Kong International Airport (HKG) - 10 min drive
  • Macau Intl. Airport (MFM) - 48 min drive
  • Shenzhen Intl. Airport (SZX) - 66 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Airport Station - 10 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Free airport shuttle

Restaurants

  • ‪McDonald's 麥當勞 - ‬19 min walk
  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Gong cha 貢茶 - ‬18 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong puts you within a 10-minute drive of AsiaWorld-Expo and Citygate Outlets. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A free airport shuttle, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff and airport proximity.

At a glance

DONE

Hotel size

    • 440 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (HKD 250 per day)
    • Onsite valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 6 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 188 to 206.8 for adults, and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 10-minute drive from Hong Kong International Airport (HKG) and 15 minutes' walk from Ngong Ping Cable Car Tung Chung Station.

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Reviews

Novotel Citygate Hong Kong Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The airport shuttle service was convenient, frequent, and a great help for guests. (41 reviews)
  • Breakfast was great with a good variety of western and Asian foods of high quality. (20 reviews)
  • Plenty of restaurants and dining options are available within a short walk from the property. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Airport
Location
Breakfast
Shopping malls
Bed
Food
View
Shopping

Reviews

Verified

10/10 Exceptional

Great shopping outlets on the property, great restaurants, good proximity to the airport. Overall a good hotel.
Patrick, 1-night trip
Verified

8/10 Very good

Friendly staff very helpful and accommodating for an early check in after a long flight
Dilipraj, 5-night trip
Verified

10/10 Exceptional

Good location
Paul, 2-night trip
Verified

10/10 Exceptional

Brilliant room with all the amenities
Lorna, 3-night trip
Verified

8/10 Very good

Make staff helped for a late check out, the female staff at the reception was hesitating.
Dilipraj, 3-night trip
Verified

8/10 Very good

Excellent location
Mary, 1-night trip
Verified

8/10 Very good

Friendly staff, spacious comfortable room, good breakfast.
Beautiful Christmas decorations.
Helena Irmeli, 1-night trip
Verified

10/10 Exceptional

Good location, friendly staff, offered us earlier check in access to room and later check out until 2 pm. Improvement on shower door should be considered to prevent water spills from shower room.
henry, 2-night trip
Verified

10/10 Exceptional

Grima at the front desk really made my quick and inconvenient stay so wonderful! I had not intended to need a hotel but had travel issues and she made me feel right at home. Have fun on your upcoming Bangkok trip for the festival she told me about.
Executive suite had usb chargers which I needed! Thankful
Amy Beth Andrews, 1-night trip
Verified

10/10 Exceptional

Great location and outstanding staff.
David, 4-night trip
Verified

8/10 Very good

Convenient stay
Pei Ying, 2-night trip
Verified

8/10 Very good

Generally very good. Good location and friendly staff.
Mikko, 2-night trip
Verified

10/10 Exceptional

Good
Rubens Toshio, 2-night trip
Verified

10/10 Exceptional

Very good location
goh, 1-night trip
Verified

6/10 Good

For the cost of the stay its just average nothing special.
sean, 5-night trip
Verified

10/10 Exceptional

Staff were wonderful and the breakfast was delicious! Even my kids were impressed.
Claudio, 2-night trip
Verified

10/10 Exceptional

The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport.
Carol, 1-night trip
Verified

10/10 Exceptional

Easy access from airport
Ivy, 1-night trip
Verified

10/10 Exceptional

We were able to loop
Sonia, 1-night trip
Verified

10/10 Exceptional

Staff very courteous, with special mention to the concierge on duty when I check out to take the shuttle bus at 1pm. The shuttle bus uncle was also very helpful and friendly too!
Sin Teng Wendy, 1-night trip
Verified

8/10 Very good

Good airport hotel.
Stephen, 2-night trip
Verified

10/10 Exceptional

Convenient location. Friendly staff.
Kit Yee Karen, 1-night trip
Verified

8/10 Very good

Clean rooms and helpful staff
Mary, 1-night trip
Verified

2/10 Poor

This used to be one of my favorite spots. However they have not stayed up on the property. The pool was closed no hot tub, they use to have a bar area with a singer in there it was great. The rooms were once modern now they are just dumpy. There are no outlets next to the bed. It’s sad. They have a great location and super friendly staff. But I’m afraid that won’t get us to stay. We had to change rooms twice.
John, 1-night trip
Verified

10/10 Exceptional

Near the airport and convenient to shopping
Abejail, 2-night trip