Oceans at Divi Resorts – St. Maarten
I stayed at Oceans at Divi Resorts – St. Maarten from January 16–19 to celebrate my friend's birthday, and unfortunately my experience was deeply disappointing and unsettling.
During my stay, $500 USD was stolen from my wallet inside my hotel room. This was not money left in a public area—it was inside my room, a space that is supposed to be secure and accessible only to authorized staff and guests. This represents a serious breach of trust, safety, and security.
Vacations—especially international trips—require hard work, planning, and financial sacrifice. No guest should ever have to worry about theft occurring inside their room at a resort that claims to prioritize guest comfort and safety. Beyond the financial loss, the violation and lack of security left me feeling unsafe and disappointed.
This incident raises major concerns about staff access, internal controls, and accountability. A resort of this caliber should have systems in place to protect guests and their belongings at all times.
I am sharing this review so future guests are aware and so management understands how unacceptable this experience was. I hope this issue is taken seriously and corrective action is implemented immediately.
Guest safety should never be optional.
