Tired hotel, bathrooms need a massive overhaul.
When checking in your questioned if you'd like housekeeping, yes please!
Nothing until the fourth day, then they're banging on the door at 10 despite checkout being 11.
justin
justin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 22 日
Great room, clean and well stocked
Julie
Julie,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 16 日
Lovely if you like to mix with illegal immigrants when you leave the front door.
Other than that very dated, bathroom
justin
justin,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 3 日
Baris
Baris,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 28 日
Reception, main foyer and bar are well maintained im afraid the rooms are very dated and depends where you are. The rooms can be very noisey. Expecially if you are close to the bins or the heating units.
SERGIO
SERGIO,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 25 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 23 日
On arrival reception wasnt welcoming. Just minimal conversation to book you in. Hotel is tired and needs some tlc. The bar was extremely expensive. There was no one at reception on checkout. Just felt like there coukd have been more effort made.
Michelle
Michelle,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 20 日
The indoor pool is a little to small and had some old lady makeing comments about me haveing my baby in the pool but other then that I couldn’t think of anywhere better to stay I even books a extra night
Mick
Mick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 13 日
Howard
Howard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 12 日
Staffs are friendly
Bentessita
Bentessita,1 晚行程
Expedia真实住客点评
2/10 很差
2026 年 1 月 5 日
worst check in ever experienced , Patricia at the front desk did everything in her power to make us feel unwelcome, she was backed up by her equally unhelpful / spiteful manager Noelia.
Its a shame as the Hotel itself is a grand building with beautiful views over the sea facing the isle of white.
The room we had was spacious with a comfortable bed .
House keeping was sub standard though .
If this hotel was taken over by a good hotel operator it could be a jem !
Dani
Dani,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 2 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 29 日
Very strange and confusing experience with parking registration
"I recently stayed at this hotel and encountered a very confusing situation at check-in. I noticed a tablet on the reception desk for parking registration. When I entered my car's registration number, the screen clearly displayed a message saying I had free parking for 24 hours.
However, as soon as the receptionist saw this, they became visibly unhappy and told me I wasn't supposed to do that. They claimed that the free option on the screen was for 'other types of guests' and insisted that I had to pay for parking separately. To my surprise, the staff member then immediately moved the tablet out of my reach/sight.
It felt very unprofessional and lacked transparency. If the hotel’s own system identifies a vehicle for free parking, why would the staff discourage using it and hide the device? It felt like I was being pushed to pay for something that the system had already cleared as free. I hope the management can clarify why there is such a difference between what the screen says and what the staff tells the guests."
Povilas
Povilas,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 29 日
Christine
Christine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 28 日
The family room we stayed in was very big although the beds was not very comfortable also the bathroom was very basic and the shower was ridiculous it took us over an hour to get showered as there was little pressure in the shower and the water just trickled out
Nicola
Nicola,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 22 日
Jenna
Jenna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 17 日
Needs updating, furniture in bedroom chipped, scratched. Sink cracked and dust on bathroom floor in corners, mould around bath edge. Pool area rundown and a charge for towel. Expensive car park.
Lovely big room with fantastic view. Staff very helpful, friendly and polite. Good breakfast choice. Loved Christmas decorations.
Debbie
Debbie,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 7 日
We had a lovely stay here for 1 night. We had a family room which is very spacious. The staff are very friendly and helpful. We used the pool and sauna which is a great facility of the hotel.
The only thing I would say that need an upgrade are the showers, they are very low pressure but are lovely and hot.
We'll definitely stay here again.
Jo
Jo,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 7 日
Check in staff were excellent ,
Room was cold and a bit tired otherwise all ok .
William
William,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 27 日
Felt like 'home' for a few days... despite the unexpected parking charge!
Alex
Alex,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
The hotel was clean throughout,the rooms were spacious and clean,,nice touch having sofa in room..staff were very polite.. decided to have breakfast at hotel..was happy..would stay there again
Simon
Simon,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Francesca
Francesca,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 1 日
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
All of the staff were lovely. Great check in. Loved the charm and uniqueness of this Victorian hotel! My children enjoyed the pool (although the water was a little murky- perhaps the chlorine levels or filter needed looking at?) nice sauna and changing areas all lovely and clean. We enjoyed a drink in the bar. Loved the location right across the road from the beach and close to the town centre. The family room was huge which we really appreciated! Coffee and tea in the room which was great. Parking extortionate so we parked across the road on the meter for half the price. All in all we had a wonderful stay. Well done best western!