I want to start by saying the staff were incredible. They handled my concerns with genuine grace and respect, which I truly appreciated. The property itself—both interior and exterior—appears well maintained, and the pool and grill area provided a relaxing, enjoyable atmosphere. Nothing seemed broken or neglected.
However, there was a consistent issue with an unpleasant odor in the hallways and rooms. I stayed in three different rooms across two floors. While the fourth floor was slightly better than the second, the smell was still noticeable in both the hallway and the rooms. This was disappointing, especially given how well everything else is cared for.
It’s unfortunate because the staff works hard to create a welcoming environment, yet both guests and employees are affected by this issue. I hope management addresses it soon, as this hotel has a lot of positive qualities otherwise.