Have visited this hotel on and off for the last 18 years from the uk and at first , was very high level but sadly over the years the experience has deteriorated.
Staff were friendly but sadly didn’t really seem to have the American dream of customer care that we fell in love with years ago
Mark
Mark,5 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 6 日
I’ve heard people talk about this hotel previously so we tried it out. The hotel is conviently located to the shops as well as nearby attractions. However the pool which is “heated” was very cold outside as well as indoor. My child was literally shaking cold after 15 minutes in the pool. We enjoyed the use of the arcades one did eat our money twice and the front desk said they could just add it to the room as they do not keep change on site. The arcades are quarters only for those interested. Our hotel room upon arrival had an issue with the toilet the handle was Stu onion the upright position. Maintenance quickly arrived to address this issue and resolve the problem. Also our light went tout in the entry area mid way through our first day so we notified the staff of that as well. The building itself is nice with ample seating in the lobby for games or use of the Tv area. Also they provide a movie night theater set up for kids with snacks during your stay. Overall it was a nice time but probably won’t be returning.
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 4 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
Room was warm had to open windows
Jeanine
Jeanine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
John
John,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 22 日
Mike
Mike,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Staff was nice and the room was amazing and clean.