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The Queen at Chester Hotel, BW Premier Collection

Property class: 4
Victorian hotel with restaurant, near Chester Cathedral

Choose dates to view prices

In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY566
CNY679 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(63 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Double Beds, Non-Smoking, Family Room

Bathroom | Combined shower/tub, hair dryer, towels, soap

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Junior King Suite-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person

  • Sleeps 2

Classic Single

  • Sleeps 1

Classic Single

  • Sleeps 1

Superior King Room - Non-Smoking

  • Sleeps 2

Classic Family Room

  • Sleeps 2

Classic Suite

  • Sleeps 2

2 Single Beds Non-Smoking Standard Room

  • Sleeps 2

View all photos for Suite

Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 2

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9.0 out of 10, Wonderful, 803 reviews
The price is CNY495
CNY594 total
includes taxes & fees
May 15 - May 16
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About the neighborhood

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Grosvenor Park - 7 min walk - 0.7 km
  • Chester Town Hall - 13 min walk - 1.1 km
  • Chester Cathedral - 13 min walk - 1.2 km
  • Chester City Walls - 13 min walk - 1.2 km
  • Chester Racecourse - 3 min drive - 2.0 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Hoole Fish Bar - ‬7 min walk
  • ‪The Cellar - ‬5 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪The Old Harkers Arms - ‬5 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

At The Queen at Chester Hotel, BW Premier Collection, you'll be just a 5-minute drive from Chester City Walls and Chester Cathedral. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out V&A Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 13 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

V&A Restaurant - This restaurant serves breakfast and dinner.
V&A Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self parking costs GBP 13 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self parking costs GBP 13 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an onsite restaurant, V&A Restaurant.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 15 minutes' walk from Chester Cathedral. Travelers say the area is walkable and good for families.

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Reviews

The Queen at Chester Hotel, BW Premier Collection Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as nice, good, excellent, and top notch with a decent choice of food. (95 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Lobby
Train station
Food
Bar
Parking

Reviews

Verified

10/10 Exceptional

Spacious room, good location
Andrew, 1-night trip
Verified

10/10 Exceptional

Excellent stay, and reception staff were fantastic when I requested to upgrade my room.
Verity, 1-night trip
Verified

10/10 Exceptional

Clean room staff were lovely and breakfast was top notch had such a lovely time
Deborah, 1-night trip
Verified

10/10 Exceptional

Good location by station. very pleasant and friendly staff
Bernard, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel near station 10 mins walk to center lovely lounge area comfortable bed spacious room nice seating area outside sun was shining enjoyed the stay nice breakfast
Kaye, 2-night trip
Verified

10/10 Exceptional

The location was great, there was a lot of breakfast choices. The room was clean and tidy.
Stephen, 2-night trip
Verified

8/10 Very good

Great location for train station, little out of the central area for evrything but only a 10-15 min walk to Amphitheatre area. Pubs and restaurants close by. Hotel itself lovely in lobby, room was a little small and although nicely decorated, it was a tired in areas.
Jodie, 2-night trip
Verified

8/10 Very good

Great location. Lovely facilities and court yard with resident Queenie cat so friendly.
Rose, 1-night trip
Verified

8/10 Very good

Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work.
Beverley, 1-night trip
Verified

8/10 Very good

Nice hotel. Good location. Easy to get to town centre. Was local to a concert venue we were attending. Good food. Good bar
Alan, 2-night trip
Verified

10/10 Exceptional

Good location
Ashley, 1-night trip
Verified

10/10 Exceptional

Friendly and efficient staff Room was spotless Lovely breakfast
Susan, 1-night trip
Verified

10/10 Exceptional

Clean room in historic building
Richard, 1-night trip
Verified

10/10 Exceptional

Room was great Check in was great
Zach, 1-night trip
Verified

8/10 Very good

Great location! Train station opposite and bus stops outside for quick trips to city or Cheshire Oaks/ Chester Zoo/ Blue Planet Aquarium. Hotel a little dated but comfortable and clean.
Natalie, 3-night trip
Verified

10/10 Exceptional

Pet charge was £25 with treats water bottle poo bags and water dish near to city centre & opposite train station plenty shops and bars around hotel bar was expensive
mrs Carol Sutcliffe, 1-night trip
Verified

10/10 Exceptional

Helpful staff a big hotel very clean dining area's and Bar. Clean room and towels provided and tv and soap and shampoo and slip mat in the Bathroom. If i come to Chester again I could choose the Queen Hotel.
Roger, 1-night trip
Verified

10/10 Exceptional

Worked for us on our way to south Wales lovely clean hotel
Ron, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, spotless room, tasty breakfast and polite and helpful staff
Malcolm, 2-night trip
Verified

10/10 Exceptional

Wonderful stay
Jemma, 1-night trip
Verified

2/10 Poor

Shocker experience staff very rude beyond the counter when I asked a simple question where
kristopher, 3-night trip
Verified

10/10 Exceptional

Perfect room, lovely vibe, helpful staff.
Dan, 1-night trip
Verified

4/10 Fair

I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable.
Gareth, 2-night trip
Verified

10/10 Exceptional

Lovey spacious rooms location perfect x
Tracey, 1-night trip
Verified

6/10 Good

Room cleanliness poor asked staff hotel full !mark on carpet walls bathroom sealant poor very messy and stained rusty chrome brackets in shower outdated furniture peeling paint around windows draft through all windows even though shut breakfast poor hot items just warm ! Tried different time for second breakfast still just warm
MICHAEL, 2-night trip